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Customer Service Associate @ Sutherland

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 Customer Service Associate

Job Description

Hiring for International Voice Process Freshers & Experienced

Company: Sutherland Global Services

Position: International Voice Process (Full-Time, Permanent)

Industry: BPO / Call Centre

Location: On-site (No virtual interviews)

Job Responsibilities:

We are seeking candidates for our International Voice Process role, responsible for handling customer calls from various countries. The role involves providing product, service, or technical support to resolve customer inquiries effectively.

Perks & Benefits:

  • Enhance emotional intelligence and communication skills.
  • Gain in-depth knowledge of products/services.
  • Build transferable skills applicable across industries.
  • Develop problem-solving abilities.
  • Two-way cab facility available (night shifts only, within a 15km radius).

Preferred Candidate Profile:

  • Fluency in English is mandatory.
  • Strong communication skills.
  • Open to freshers and experienced candidates.
  • Education: Graduates, Undergraduates, and Postgraduates can apply.
  • Willingness to work in 24/7 shifts with rotational week-offs (5 working days per week).
  • Comfortable with on-site work (WFO).
  • Immediate joiners preferred.

Interview Process:

  • HR Screening Round
  • Assessment (Voice & Versant)
  • Operations Round

Documents to Carry:

  • Updated Resume
  • Hard Copy of Aadhaar Card/Any Govt recognized ID Proof

Application Process:

Interested candidates can Walkin to the below Location and Contact HR (Sundara) for interview and further inquiries.

Contact Person: HR Susan

Contact Number: +91 9949193***


Interview Location:

Sutherland Global Services

NSL Arena Towers

Address: Tower 2, C Wing, 9th Floor, Survey No- 1, 6, Uppal - Ramanthapur Rd, Uppal, Hyderabad, Telangana 500039

Please mention "HR Sundara" as the reference ID on your resume.

https://maps.app.goo.gl/XUwe9SWkFwqrT7HH9?g_st=aw

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers

Contact Details:

Company: Sutherland
Location(s): Hyderabad

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Keyskills:   Us Calling International Voice Process Us Voice Process International Calling

 Fraud Alert to job seekers!

₹ -3.25 Lacs P.A

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Sutherland

Sutherland is a global leader in driving business and digital transformation, and exceptional experiences along the entire journey of our clients engagement with their customers. With over 35 years of experience, we combine deep domain expertise and extensive knowledge in proven optimization with bo...