Customer Support Associate || Voice Process || Walk-In Interview @ Fortune India

Job Description

INTERNATIONAL BPO JOBS | NAVI MUMBAI | KOLKATA | WALK IN INTERVIEW | WORK FROM OFFICE | NO CHARGES | NO SALES | NO TARGET | IMMEDIATE JOINING

Hello Jobseekers!!

Greetings From ShiningStars ITPL

"Ready to make a real impact on customers worldwide? We're looking for enthusiastic and empathetic individuals, from freshers to seasoned professionals, to join the customer care center."

1. Location: Navi Mumbai - Mindspace, Airoli and Kolkata - Salt Lake
2. Cab Facility Available Subject to Hiring Zone.
3. Qualification: Any HSC passed can apply.
4. Age Limit: Max. 30
5. Domain: Customer Support - Voice Process
6. Immediate Joiners Preferred.

Skills Required:

• Good command over English and Hindi speaking.
• Ability to remain calm with customers and understand their feelings.
• A logical approach to understanding issues and a willingness to find solutions.
• Candidates from Technical and Hotel Management background are not eligible.

Roles and Responsibilities:

• Responding to inquiries, providing information, and resolving issues.
• Addressing concerns, managing complaints, and aiming for positive outcomes.
• Fostering trust and loyalty through helpful and positive interactions.
• Documenting interactions and collecting feedback for service improvement.
• Escalate problems to senior staff or specialized departments when required to ensure they're resolved effectively.
• Working effectively with other team members and departments to ensure seamless customer support.

1. Shifts: 24*7
2. Working Days: 5
3. Week Off: 2 Rotational

Salary:

• Navi Mumbai - Mindspace Airoli - Max. 3.30 LPA (Subject to communication skills)
• Kolkata - Salt Lake - Up to 3 LPA (Subject to communication skills)

Feel free to connect over call or share your resume on WhatsApp @ 9569433*** - Indrajeet to get your interview aligned.

Please share this job with your friends/colleagues/any job seeker, so that you can be a helping hand for someone who is/are looking for a job or job change.

For more job updates or any job-related query, you can join my WhatsApp group as well, link given: https://rb.gy/elrvxh

#jobs #career #employment #vacancy #naukri #fresher #experience #bpo #mnc #companyjobs #ushealthcare #jobsearch #walkin #5daysworking

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Keyskills:   Excellent Communication In English Inbound Process BPO Customer Service Voice Process US Healthcare US Process Customer Support Customer Care Fresher International Process Customer Handling International BPO UK Process