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Senior Engineer (AV) @ Black Box

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 Senior Engineer (AV)

Job Description

  • Managing day to day multimedia operations like Video conference call scheduling, managing event setup Audio Video maintenance, and escalation management.
  • Basic AV Devices Configuration, testing and commissioning.
  • Installation, Testing, Commissioning and maintenance of audio, video and control equipment s
  • Responsible for all audio-video conferencing infrastructure and day-to-day operation.
  • Handling Organization Town hall events, Virtual Video conferencing training sessions.
  • As a member of audio video conferencing team, responsible for all audio-video conferencing infrastructure and day to day operation.
  • Coordinating technical audit and ensure the device and the infrastructure is aligned with the standards defined by the business.
  • Installation and configuration small, medium rooms, Boardroom, Crisis Management Room, Training Room AV equipment s with proper AV rack Building.
  • Developing and maintaining support documentation including support guides, knowledgebase articles, procedures, and online customer information. Reported on project status, capacity planning.
  • As interface with the user, to provide required support for running a conference call and event managing.
  • Remote support and maintenance for various systems.
  • Troubleshooting to diagnose and resolve the issue related to network connectivity and loses in audio video quality during live VC trainings.
  • Manage and control the point to point & Multipoint conferencing through MCU.
  • Maintenance and servicing of CHRISTE, Panasonic, Epson all types projectors.
  • Applying my excellent troubleshooting skills and my ability to diagnose and resolve issues and recognize priority issues of all AV equipment.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Hardware & Networks
Role Category: IT Network
Role: Field Service Engineer
Employement Type: Full time

Contact Details:

Company: Blackbox Analytics
Location(s): Bengaluru

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Keyskills:   Training Crisis management Event management Video conferencing Scheduling Troubleshooting Remote support Auditing Capacity planning

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