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Customer Service Executive - Ucv Finance - Motor Finance - Sales @ Tata Capital

Home > Customer Success, Service & Operations - Other

 Customer Service Executive - Ucv Finance - Motor Finance - Sales

Job Description

Key Deliverables: Lead Generation Generate leads through interactions with DSE or through channel partners/open market. Customer Relationship Management End to end customer relationship management including explaining product offerings and resolving sales queries. Cross-selling product offerings to customers. Educates customers with information to build their understanding of issues and capabilities. Goes beyond their day-to-day work to assist customers in a positive manner.

Dealer Relationship Management Maintaining relationship with assigned dealer. Deal Processing Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc) Internal Stakeholder Management Interact with operations and credit team in order to ensure smooth processing of loan application.

Education Qualification: Only Graduate preferred.

Specialized job competencies: Functional Competencies Communication Skill Negotiation Skill Market/Industry Knowledge Analytical Skill Product Knowledge Functional Competencies Communication Skill Negotiation Skill Market/Industry Knowledge Analytical Skill Product Knowledge Hiring Parameters: Candidates from Finance graduate stream preferred. Should be comfortable to move in the market. Should have learning attitude

Location: mumbai,delhi,pune,bangalore,hyderabad,chennai

Job Classification

Industry: Banking
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time

Contact Details:

Company: Tata Capital
Location(s): Mumbai

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Keyskills:   customer service sales cse relationship management crm transformers customer relationship electrical engineering business development electricals electrical maintenance stakeholder management lead generation service sales electrical machines

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Tata Capital

Tata Capital