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Spot Offer Csr Voice / Medical Voice - Blr @ The Personal

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 Spot Offer Csr Voice / Medical Voice - Blr

Job Description

    US Healthcare :- Voice Process

     


    Role Offered :- US Healthcare Voice / AR Calling Voice / Healthcare Claims Voice Process

    Exp : 6 months - 5 years experience working in the US Healthcare / Healthcare Insurance.

    Qual :- Any Graduates / BE / MCA / MBA

    Location - Bangalore

    CAB :- 2 WAY Cab

     Shift :- US shift

     

    Handle inbound and outbound calls related to healthcare services.

    Service customers seeking support with their monthly healthy benefit package.

    This monthly benefit can be used in pharmacies and is present on a card to be used for over-the-counter medications such as cold/flu and nutritional supplements.

    Customers will seek help with replacement cards, balance checks, and contact information updates.

    Successful associates can distinguish varying levels of customer complexity & communicate effectively.

    Resolve customer queries efficiently while maintaining professionalism.

    Maintain records of patient interactions and escalate complex cases when needed

     


    Bachelor's degree in any field

    Strong verbal and written communication skills.

    Ability to handle customer inquiries with empathy and professionalism.

    Basic knowledge of healthcare processes and medical terminologies (preferred).

     


    For more infromation contact: Anu-hidden_mobile / Raj : hidden_mobile

     

    Email :- hidden_email

    Best Wishes - Team PERSONEL NETWORK

     

    NOTE :- Kindly FORARD This message to your GROUPS & FRIENDS

     

     

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Allied Health Services
Functional Area: Not Specified
Role/Responsibilies: Spot Offer Csr Voice / Medical Voice - Blr

Contact Details:

Company: Personal Network.
Location(s): Bengaluru

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Keyskills:   denial management healthcare insurance health international call center healthcare management us healthcare patient care care customer service ar calling patient monitoring

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The Personal

Nine years in the recruitment business, we have consistently maintained the highest standards, meeting our clients' requirements to their complete satisfaction. Over the years, we have gained an intimate understanding of the IT milieu and the unique demands it makes on its people. Our venture into...