Associate
- Sutherland
- 1 - 2 years
- Chennai
- 5 days ago
- Email to a friend
- Report this job
Job Description
Job Title: BO - Amadeus Cryptic Specialist
Location: Chennai (Mandatory)
Shift: Rotational
Week Off: 2 Rotational Days Off
Qualification: UG, Graduate, Post Graduate
Relocation: Open to candidates willing to relocate to Chennai
Job Description:
We are looking for professionals to join our team as BO - Amadeus Cryptic Specialists. This position is mandatory for candidates based in Chennai, or those willing to relocate. The ideal candidate should have strong knowledge of travel processes and hands-on experience with Amadeus Cryptic commands and systems. If you're passionate about the travel industry and want to be part of a dynamic back-office operations team, we want to hear from you!
Key Responsibilities:
- Amadeus Cryptic Expertise: Work with Amadeus Cryptic commands to process and manage bookings, cancellations, and modifications for travel-related services.
- Travel Process Knowledge: Demonstrate an in-depth understanding of travel processes, including flight reservations, ticketing, refunds, and GDS workflows.
- Issue Resolution: Provide troubleshooting support to resolve complex issues related to bookings, cancellations, and passenger data.
- Transaction Accuracy: Ensure all travel transactions, including bookings and cancellations, are processed accurately and promptly through Amadeus Cryptic.
- Operational Support: Assist with back-office operations, performing data maintenance and ensuring consistency in travel-related information.
- Collaboration & Reporting: Work closely with cross-functional teams to streamline operations and report any issues or improvements to management.
- System Monitoring: Monitor the Amadeus system to ensure smooth operations and data integrity; troubleshoot and resolve any system or process-related issues.
Skills & Qualifications:
- Strong expertise in Amadeus Cryptic commands and tools.
- Thorough understanding of travel processes, including flight reservations, ticketing, and cancellations.
- UG, Graduate, or Post Graduate qualifications.
- Excellent communication skills, both verbal and written.
- Strong problem-solving and analytical skills.
- Ability to manage tasks under pressure and meet deadlines.
- Willingness to work in rotational shifts.
- Chennai location is mandatory, or candidates must be willing to relocate.
Why Join Us?
- Work in a collaborative and fast-paced environment.
- Opportunity for growth and learning within the travel and operations domain.
- Rotational shifts with 2 days off each week.
- Competitive salary and benefits package.
- Relocation assistance for candidates willing to move to Chennai.
How to Apply:
Interested candidates can share their updated resumes with me at 9372194***. We look forward to reviewing your application! Kindly share your resume on above number.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Back OfficeRole: Back Office OperationsEmployement Type: Full timeContact Details:
Company: SutherlandLocation(s): Chennai
Keyskills: Airline Reservations Amadeus International Ticketing Amadeus cryptic Domestic Ticketing Queues management GDS IATA Sabre Galileo
Similar positions
Sutherland
Sutherland is a global leader in driving business and digital transformation, and exceptional experiences along the entire journey of our clients engagement with their customers. With over 35 years of experience, we combine deep domain expertise and extensive knowledge in proven optimization with bo...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in