Minimum Graduate with 6 months BPO Experience Bank /Insurance VRM experience. Excellent spoken and written Communication in English. Good command over spoken language, good writing skills, pleasing personality, rapport building ability, problem solving abilities, great service attitude, analytical bend of mind, tenacity to handle end to end solutions.
Responsible for efficient dealing of complaints to completion and enabling satisfaction of customer. Responsible for rendering useful administrative support to other members of the customer care team. Responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.
. Company will providing you laptop and headphone also.
. It is a international voice process in work from home job after lockdown also.
. All rounds will be conducted by telephonic no need to go outside.
Employement Category:
Employement Type: Full timeIndustry: ITESFunctional Area: Customer ServiceRole Category: Customer Service Executive (Non-voice)Role/Responsibilies: Urgent hiring for a international voice process in mumbai location