Roles & Responsibilities : Diagnosing and repairing issues.
Resolving network issues.
Installing and configuring software.
Speaking to customers to quickly get to the root of their problem.
Good knowledge in understanding the problem statement.
Provide the solution within defined time.
Talking customers through a series of actions to resolve a problem.
Following up with clients to ensure the problem is resolved.
Supporting the roll-out of new applications.
Ready to work in shifts.
Keyskills: PLM SDS Helpdesk ticketing tools Remote desktop Engineering Manager Supervision SQL Python
Robert Bosch Engineering and Business Solutions Private Limited Company Description Robert Bosch Engineering and Business Solutions Private Limited (RBEI), is a 100% owned subsidiary of Robert Bosch GmbH, one of the world s leading global supplier of technology and services, offering end t...