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Area Revenue Head @ OYO

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 Area Revenue Head

Job Description

Role & responsibilities

  • Lead a team of Relationship Managers/Revenue Leads to strategize and drive revenue metrics in the designated territory.
  • Help generate revenue by driving occupancy and ensuring availability of sellable rooms
  • Ensure collection of accounts receivable/outstanding amount from clients/accounts
  • Maintain and review monthly sales tracker of accounts and targets
  • Share regular feedback on market conditions, trends, competition, pricing and other factors influencing on ground business
  • Manage assigned portfolio of owners of the hub and prevent churn by solving partner issues proactively
  • Ensure cluster performance of Cx metrics against target, especially driving guest experience performance for bottom properties in the cluster
  • Ensure quality standards to promote repeat business. Implement and lead new initiatives at property to maintain great guest experience.
  • Resolve issues arising between property owners, customers & internal team
  • Cross-functional approach through coordination with multiple teams across organization

Key Performance Indicators

  • Ensuring occupancy (URNs) month on month
  • Prepaid (PP) & Pay at Hotel (PAH) realization
  • Ensuring daily availability of Sellable rooms (DSRN)
  • Ensuring customer (Cx) metrics

Job Classification

Industry: Travel & Tourism
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Operations Manager
Employement Type: Full time

Contact Details:

Company: OYO
Location(s): Mumbai

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Keyskills:   Revenue Management Pnl Management Profit And Loss PNL

 Fraud Alert to job seekers!

₹ 9.5-15 Lacs P.A

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OYO

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