Urgent opening For Product Support Manager @ Envecon Group

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Urgent opening For Product Support Manager

Envecon Group
5 - 10 years
Mumbai
17 days ago
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Job Description

Lead end-to-end product support for global enterprise clients, manage support team, handle escalations, ensure SLA compliance, analyze trends, improve service quality and support UATs and product releases for smooth operations

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610 yrs of experience in enterprise software/SaaS support with team handling.
Strong in cloud, APIs, DBs, integrations
Excellent in analysis, issue resolution, communication, and client management.

Perks and benefits

PF
Mediclaim
Gratuity
Performance Bonus

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Manager
Employement Type: Full time

Contact Details:

Company: Envecon Group
Location(s): Mumbai

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Keyskills: Customer Support Global Support Product Support Technical Support support manager Enterprise Technical Support Software Support

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Envecon Group

Envecon is a Global IFS Service and Channel Partner with 300+ successful implementations globally. Headquartered in Denmark, having center of excellence in India, Dubai, USA, KSA, Malaysia. www.envecon.com

Urgent opening For Product Support Manager @ Envecon Group

Home > Customer Success