Senior Product Manager
- Sprinklr
- 5 - 10 years
- Noida, Gurugram
- 1 month ago
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Job Description
- Product Strategy & Vision: Develop and communicate a compelling product vision and strategy for Sprinklrs CCaaS offerings, aligned with the companys overall goals and market needs.
- Market Analysis: Conduct thorough market research and competitive analysisto identify trends, opportunities, and threats in the CCaaS landscape.
- Roadmap Development: Create and maintain a comprehensive productroadmap, prioritizing features and enhancements based on market demand and strategic objectives.
- Should have experience in Data privacy, security and compliance domain for Enterprise.
- Stakeholder Collaboration: Collaborate closely with engineering,sales, marketing, and customer success teams to ensure alignment on product development and go-to-market strategies.
- Customer Engagement: Engage with customers to gather feedback, understand their needs, and ensure our products deliver exceptional value and user experiences.
- Innovation & Improvement: Drive continuous product innovation and improvement to maintain a competitive edge and address evolving customer requirements.
- Team Leadership: Lead, mentor, and inspire a team of product managers, fostering a culture of collaboration, excellence, and professional growth.
- Performance Metrics: Define and track key performance indicators(KPIs) to measure product success and inform strategic decision-making.
- Budget Management: Manage the product budget effectively, ensuring efficient allocation of resources and achievement of financial targets.
Qualification:
- Bachelors degree in business, Engineering, Computer Science, or a related field; MBA or advanced degree preferred.
- Experience: Minimum of 5 years of experience in product management OR management consulting focusing on Tech industry and strategy, within the CCaaS or related industry.
- Leadership Skills: Proven track record of leading and developing high-performing product teams.
- Strategic Thinking: Ability to think strategically and translate market insightsinto actionable product strategies.
- Communication Skills: Excellent verbal and written communication skills, with the ability to effectively present to executive leadership and external stakeholders.
- Customer-Centric: Passion for understanding and solving customer problems, with a focus on delivering exceptional user experiences.
- Analytical Skills: Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
- Agile Methodology: Experience with Agile/Scrum development methodologies.
- Collaboration: Ability to work effectively in a cross-functional team environment and manage multiple stakeholders.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Product ManagementRole Category: Product Management - OtherRole: Product Manager - OtherEmployement Type: Full timeContact Details:
Company: SprinklrLocation(s): Noida, Gurugram+ View Contact
Keyskills: Product management Computer science Market analysis Product innovation Management consulting Market research data privacy Customer engagement microsoft Enterprise software
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