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Department Manager @ Ikamate HR India

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Ikamate HR India  Department Manager

Job Description

    Job Summary:


    The Department Manager is responsible for leading and managing a specific section or
    department within the retail store. This role ensures smooth day-to-day operations, drives
    sales targets, maintains visual merchandising standards, and delivers a superior customer
    experience.


    Key Responsibilities:


    Sales & Customer Service.

    • Achieve departmental sales and growth targets.
    • Guide the sales team to deliver exceptional customer service.
    • Handle customer queries and resolve issues promptly.

    Team Management.

    • Supervise and motivate floor staff, including Sales Associates and Cashiers.
    • Schedule shifts and manage staff attendance.
    • Provide on-the-job training and performance feedback.

    Visual Merchandising & Store Presentation.

    • Ensure the department is well-stocked, clean, and visually appealing.
    • Implement and maintain company-approved VM guidelines.
    • Coordinate with the VM team for regular updates and seasonal displays.

    Inventory & Stock Management.

    • Monitor stock levels and manage inventory control.
    • Ensure timely replenishment of merchandise.
    • Conduct regular stock audits and coordinate with the backend team for inward/outward movement.

    Reporting & Compliance.

    • Prepare and share daily/weekly sales reports with the Store Manager.
    • Ensure compliance with company policies, safety standards, and hygiene protocols.
    • Minimize shrinkage and theft through vigilance and adherence to SOPs.

    Candidate Requirements:

    • 12 th Pass / Graduate in any discipline (preferably with a focus on Retail Management or Fashion).
    • 35 years of experience in fashion or lifestyle retail operations.
    • Strong leadership, communication, and problem-solving skills.
    • Good understanding of sales metrics, inventory, and visual merchandising.
    • Ability to work flexible shifts, weekends, and holidays as required.

Employement Category:

Employement Type: Full time
Industry: Retail
Role Category: Sales / BD
Functional Area: Not Specified
Role/Responsibilies: Department Manager

Contact Details:

Company: Ikamate HR India
Location(s): Surat

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Keyskills:   department management sales retail

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₹ 4 to 6 Yr

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Ikamate HR India

Ikamate HR India Pvt Ltd.