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Housekeeping Coordinator @ OYO

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 Housekeeping Coordinator

Job Description

About the Role:

We are looking for a proactive and organized Housekeeping Coordinator to support the housekeeping team in delivering high standards of cleanliness, guest satisfaction, and operational efficiency. The ideal candidate will manage daily schedules, coordinate communication between departments, and ensure all housekeeping activities are carried out smoothly and on time.

Key Responsibilities:

  • Daily Operations Management:
    • Coordinate housekeeping staff schedules and room assignments
    • Track room status (occupied/vacant/cleaned/inspected) and update the system accordingly
    • Maintain daily housekeeping logs and checklists
  • Communication & Coordination:
    • Act as a liaison between housekeeping, front office, maintenance, and laundry departments
    • Relay guest requests and complaints to the appropriate team members and ensure follow-up
    • Update the housekeeping management system or software with real-time room status
  • Inventory & Supplies:
    • Monitor housekeeping supplies and linen stock; raise requisitions as needed
    • Track usage of materials and assist in maintaining proper inventory levels

Key Skills Required:

  1. Strong coordination and multitasking skills
  2. Excellent verbal and written communication
  3. Basic computer proficiency (MS Office, PMS systems like Opera, Fidelio, or similar)
  4. Knowledge of housekeeping standards and procedures
  5. Attention to detail and service-oriented mindset
  6. Ability to work under pressure in a fast-paced environment
  7. Good interpersonal skills and team collaboration

Qualifications:

  • 1+ years of experience in housekeeping or hospitality operations
  • Familiarity with property management or housekeeping software preferred
  • Proficiency in English and/or local language

Job Classification

Industry: Travel & Tourism
Functional Area / Department: Food, Beverage & Hospitality
Role Category: Housekeeping & Laundry
Role: Housekeeping Executive / Attendant
Employement Type: Full time

Contact Details:

Company: OYO
Location(s): Noida, Gurugram

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Keyskills:   Communication Skills Time Management Inventory Management Strong Organizational & Coordination Abilities Guest Service Orientation Problem-Solving Skills

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