Patient Calling Representative - US Healthcare
- Tax Tech India
- 1 to 5 Yrs
- Chennai
- 3 days ago
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Job Description
- As a Patient Calling Representative in the Night Shift (US Healthcare) based in Chennai Ekkatuthangal, you will be responsible for communicating with patients to gather clinical and treatment details, as well as providing relevant healthcare information. Your role will also involve assisting patients in understanding their insurance benefits, coverage details, and claim statuses. It is crucial to accurately document call details, update patient records in the system, and ensure compliance with healthcare regulations. Maintaining HIPAA compliance and ensuring the confidentiality of patient information is paramount in this role. Meeting call targets, maintaining high-quality service standards, and adhering to key performance indicators (KPIs) are essential for success. To excel in this position, previous experience in AR calling, patient calling, or healthcare RCM is preferred. A strong understanding of US healthcare billing, insurance claims, and HIPAA regulations is crucial. Excellent verbal and written communication skills are required, along with the ability to handle difficult conversations with empathy and professionalism. Proficiency in CRM tools, medical billing software, or EMR systems is a plus. You should be willing to work night shifts as per US time zones. This is a full-time position requiring 1-4 years of experience. To apply, please send your resume and cover letter to hidden_email work schedule is a fixed shift from Monday to Friday during the night shift.,
Employement Category:
Employement Type: Full timeIndustry: Medical / HealthcareRole Category: Service / Installation / RepairFunctional Area: Not SpecifiedRole/Responsibilies: Patient Calling Representative - US HealthcareContact Details:
Company: AaNine HealthcareLocation(s): Chennai+ View Contact
Keyskills: AR calling insurance claims verbal written communication
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TTIs flagship product, Tax Series, is an all-inclusive SaaS solution that can handle all aspects of U.S. corporate income tax related tasks. It handles, global data collection, U.S. corporate income tax compliance, global tax provision, multi-year tax planning, audit support, legal entity maintenanc...
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