Manager, Site Reliability Engineering @ Cvent

As a Lead - Site Reliability Engineer, youll use your advanced development and operations knowledge to identify and prioritize issues Find universal solutions to common problems and mentor and support junior staff Additionally, you will: Enlighten, Enable and Empower a fast-growing set of multi-disciplinary teams, across multiple applications and locations Tackle complex development, automation and business process problems Champion Cvent standards and best practices Ensure the scalability, performance, and resilience of our suite of products Work with the development and product team of a new application to establish the right monitoring and alerting strategy Work with a new acquisitions DevOps team to cross -pollinate best practices, educate and close gaps in Cvent standards Develop build, test and deployment automation that seamlessly targets multiple on-premises and AWS regions Help a dev team working on a legacy code base to realize zero-down-time deployments Give back by working on and contributing to Open Source projects Automate all the things! Overview: Cvent is a global meeting, event, travel, and hospitality technology leader, with more than 4000+ employees worldwide As a leading cloud-based technology company, we have over 28,000+ customers, including 80% of the Fortune 100 companies, in more than 100 countries Cvent s software solutions optimize the entire event management value chain and have enabled clients around the world to manage hundreds of thousands of meetings and events In addition to helping event planners navigate every aspect of the event process, we also provide an integrated platform to hoteliers to help create qualified demand for their hotels, manage that demand more efficiently, and measure their business performance in real-time In This Role, You Will: As a Lead - Site Reliability Engineer, youll use your advanced development and operations knowledge to identify and prioritize issues Find universal solutions to common problems and mentor and support junior staff Additionally, you will: Enlighten, Enable and Empower a fast-growing set of multi-disciplinary teams, across multiple applications and locations Tackle complex development, automation and business process problems Champion Cvent standards and best practices Ensure the scalability, performance, and resilience of our suite of products Work with the development and product team of a new application to establish the right monitoring and alerting strategy Work with a new acquisitions DevOps team to cross -pollinate best practices, educate and close gaps in Cvent standards Develop build, test and deployment automation that seamlessly targets multiple on-premises and AWS regions Help a dev team working on a legacy code base to realize zero-down-time deployments Give back by working on and contributing to Open Source projects Automate all the things! Heres What You Need: Must Have: Experience with SDLC methodologies (preferably Agile software development methodology) Experience with software development Knowledge of Java/Python/Ruby is a must Preferably good understanding of Object-Oriented Programming concepts Exposure to managing AWS services / operational knowledge of managing applications in AWS Experience with configuration management tools such as Chef, Puppet, Ansible or equivalent Solid Windows and Linux administration skills Working with APM, monitoring, and logging tools (New Relic, DataDog, Splunk) Experience in managing 3 tier application stacks / Incident response Experience with build tools such as Jenkins, CircleCI, Harness etc Exposure to containerization concepts - docker, ECS, EKS, Kubernetes Working experience with NoSQL databases such as MongoDB, couchbase, postgres etc Self-motivation and the ability to work under minimal supervision is must Good to Have: F5 load balancing concepts Basic understanding of observability & SLIs/SLOs Message Queues (RabbitMQ) Understanding of basic networking concepts Experience with package managers such as nexus, artifactory or equivalent Good communication skills People management experience