Customer Care Executive (Voice process ) @ Hexaware Technologies

Home > Voice / Blended

Customer Care Executive (Voice process )

Hexaware Technologies
0 - 3 years
Mumbai
8 days ago
Email to a friend
Report this job

Job Description

Roles and Responsibilities

Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner.
Provide accurate information about products/services to customers through effective communication skills.
Identify opportunities for upselling/cross-selling of relevant products/services based on customer needs.
Maintain records of all interactions with customers using CRM software.
Escalate complex issues to senior team members when necessary.

Email id: sh******7@he*****e.

com Contact: 8108671***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Hexaware Technologies
Location(s): Mumbai

+ View Contact

Login

Candidates can login here to view contacts and apply.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach Resume Max 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Candidates are expected to provide most recent and accurate profile information, inappropriate content is strictly prohibited!

Keyskills: International Voice Process Customer Service Customer Support Customer Care Domestic BPO

Fraud Alert to job seekers!

₹ 1-2.25 Lacs P.A

Job application

We will notify the employer with your details. You can also attach a resume or a cover letter.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Similar positions

Tech Mahindra is hiring For Work from Home Voice customer support.

Tech Mahindra

0 - 2 years

Kolkata

2 days ago

₹ 50,000-2.25 Lacs P.A.

Customer Support (International Voice Process)- 40k ctc

Trigent

1 - 5 years

Bengaluru

2 days ago

₹ Not Disclosed

US Healthcare | Customer Service Voice

TELUS International

1 - 3 years

Noida, Gurugram

2 days ago

₹ 2.5-3.5 Lacs P.A.

Customer Care Executive || WFH || Voice Process

Teleperformance (TP)

1 - 2 years

Mumbai

2 days ago

₹ 1.5-1.75 Lacs P.A.

Hexaware Technologies

Hexaware BPS is a unit of Hexaware Technologies Ltd. We are currently staffed at 2000+ people across Navi Mumbai (Mahape) Chennai, Nagpur and US. Ranked 15th in the NASSCOM Top 20 IT Software & Services Exporters from India, we also rank among the Top 20 Best IT employers in India by DQ-IDC fo...

Customer Care Executive (Voice process ) @ Hexaware Technologies

Home > Voice / Blended