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Scrum Master @ FCI CCM

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 Scrum Master

Job Description

We are seeking an experienced Scrum Master with a minimum of 3+ years of experience with a strong foundation in Agile practices, software development processes, and project management- In this role, you will not only facilitate Scrum ceremonies and coach teams on agile methodologies but also take responsibility for managing and delivering projects on time, within scope, and in alignment with business objectives - all while demonstrating strong leadership skills- An understanding of AI tools and techniques will be beneficial in supporting AI-related initiatives-

Roles and Responsibilities:

  • Facilitate and lead Agile ceremonies such as daily stand-ups, sprint planning, sprint reviews, and retrospectives for onshore and offshore teams-
  • Ensure that teams follow Scrum best practices, are focused on delivering value, and continuously improve-
  • Coach and mentor the development team on project management methodologies to enhance productivity-
  • Collaborate with Product Owner and stakeholders to define project scope, priorities, and deliverables-
  • Take responsibility for end-to-end project delivery, ensuring timelines, scope, and quality requirements are met-
  • Assist in breaking down complex tasks into actionable components with clear acceptance criteria-
  • Identify and eliminate impediments to team progress for successful sprint delivery-
  • Monitor project progress and provide regular updates to stakeholders-
  • Foster a collaborative team environment, and facilitate communication among team members, stakeholders, and project managers-
  • Maintain project metrics for transparency and update progress charts, milestones, and team capacity-
  • Identify and mitigate risks and dependencies to ensure timely resolution and minimal impact on project timelines-
  • Stay informed about industry trends to contribute to the improvement of project management practices-
  • Monitor team performance metrics and provide regular updates to stakeholders-
  • Facilitate collaboration in development teams to ensure that AI models, tools, and solutions are aligned with overall project goals-
  • Leverage knowledge of AI technologies to help teams integrate AI capabilities into their deliverables, when applicable-
  • Collaborate with DevOps teams to ensure seamless integration and deployment of software, including managing environments, pipelines, and automation processes-

Desired Candidate profile:

  • Bachelordegree in computer science, Engineering, or a related field-
  • Minimum of 3 years of experience as a Scrum Master or Project Manager in a software development setting-
  • Familiarity with AI tools and AI-related projects-
  • Knowledge on how to create and manage sprints dashboards projects boards etc-
  • Proficient in project management methodologies such as Scrum and Kanban-
  • Capable of collaborating effectively with geographically dispersed teams-
  • Demonstrated success in delivering software projects using project management best practices-
  • Strong leadership and facilitation skills to lead and inspire cross-functional teams-
  • Skilled in problem-solving and conflict resolution-
  • Excellent communication and interpersonal abilities to engage with stakeholders across all levels-
  • Possession of Scrum Master certification (CSM, PSM, or equivalent) is preferred-
  • Experience in coaching and guiding teams on project management best practices-
  • Experience using project management tools (e-g-, Jira, Trello, Asana, MS Project)
  • Solid understanding of software development processes, including version control, CI/CD pipelines, automated testing, and software lifecycle management-
  • An ability to navigate technical discussions and help teams make technical decisions aligned with project goals-

The company offers a range of employee benefits including:

  • Cashless medical insurance for employees, spouses, and children
  • Accidental insurance coverage
  • Life insurance coverage
  • Five-day work week
  • Company-paid lunch
  • Company-paid transportation
  • Night Shift Allowance
  • Access to online learning platforms such as Udemy-
  • Retirement benefits including Provident Fund (PF) and Gratuity
  • Paternity & Maternity Leave Benefit
  • National Pension Saving

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Project & Program Management
Role Category: Technology / IT
Role: IT Project Manager
Employement Type: Full time

Contact Details:

Company: FCI CCM
Location(s): Noida, Gurugram

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Keyskills:   Computer science Automation Conflict resolution Project management Agile Scrum Medical insurance Project delivery JIRA Monitoring

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FCI CCM

FCI is an end to end Customer Communications Management (CCM) services company. FCI' history of superior service quality, continuous innovations, proven track record, and extensive industry knowledge helps our clients improve the effectiveness of their customer communications. FCI is the pioneer in ...