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CRM - Executive (Remote) @ Lifecell

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 CRM - Executive (Remote)

Job Description

We are seeking a detail-oriented and data-driven CRM Executive to manage and optimize our customer relationship strategies. You will be responsible for executing targeted campaigns, maintaining CRM data accuracy, and working closely with cross-functional teams to drive customer engagement and retention.

Key Responsibilities:


  • Manage and maintain the CRM system with a focus on data accuracy and segmentation.
  • Analyze customer data to identify trends, behaviors, and engagement opportunities.
  • Plan and execute email, SMS, and push notification campaigns.
  • Collaborate with marketing, sales, and customer service teams on CRM strategies.
  • Track and report on key CRM metrics and campaign performance.
  • Oversee data imports, exports, cleansing, and deduplication.
  • Suggest improvements based on CRM trends and best practices.
  • Assist in marketing automation and personalized communication workflows.

Requirements:


  • Bachelor's degree in Marketing, Business Administration, Communications, or related field.
  • 1 - 3 years of experience with CRM platforms (e.g., MoEngage, WebEngage, CleverTap, Leadsquared).
  • Strong skills in Excel and familiarity with reporting tools like Google Analytics.
  • Good communication and coordination skills.
  • Attention to detail and ability to manage multiple projects.
  • Tech-savvy with a basic understanding of marketing automation.
  • Experience in campaign execution and customer data segmentation is a plus.

https://forms.gle/vZKoPfdvwf2SXDdL7 - To get a faster response from our HR Team

Company Website


https://www.lifecell.in

Job Classification

Industry: Pharmaceutical & Life Sciences
Functional Area / Department: Marketing & Communication
Role Category: Marketing
Role: Marketing - Other
Employement Type: Full time

Contact Details:

Company: Lifecell
Location(s): Chennai

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Keyskills:   CRM Management Crm Tool CRM

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₹ 2-3 Lacs P.A

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Lifecell

LifeCell is India's first & largest private stem cell bank and stem cells solutions provider to bring the revolutionary concept of umbilical cord stem cell banking to India. LifeCell started its operations in 2004 with cryogenic preservation of umbilical cord blood stem cells at its advanced fac...