Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Jewellery Consultant @ Caratlane

Home > Retail & B2C Sales

 Jewellery Consultant

Job Description

Education, Certificate (Relevant education, achievement & certification)


  1. Any bachelor degree is mandatory
  2. MS Office certification / part of curriculum (Optional)

Knowledge (knowledge gained in the past relevant to this requirement)


  1. Knowledge of Voice & Non-voice/Chat Process
  2. Online sales / offline sales / customer service
  3. Basic knowledge of Jewelry - Gold, Diamond, Platinum and Silver

Skills

(Specific job skills required for this job)


  1. Communication - Mandatory - Good spoken skill in English & Hindi and any other regional language in addition to this
  2. Technology skills - Surfing - Google, Whats app, FB etc.
  3. Computer operating knowledge
  4. Good English writing skill - Mandatory for E-mail and Chat team

Experience (Specific type or amount of experience)

1. 1 to 3 years of relevant experience in voice / non-voice & from jewelry industry is preferred

Job Description Role : Jewelry Consultant (Online Sales )

Eligibility Criteria

Suitability Criteria

Willingness (Preference / Values

/ other requirements)


  1. Job location Mumbai ( Andheri East)
  2. Ready to work in night shift (Men - 24/7)
  3. Ready to work in rotational week-offs (6 days in a month)
  4. Extended working hours during festive and season times
  5. Shift timing - 9 hours with strict adherence

Profile @CaratLane

Your KRA/KPI


  1. Communicate with the customer via chat / calls / email and sell with the complete product description
  2. Influencing and selling jewellery
  3. Addressing all customer queries
  4. Following up with the customers
  5. Timely revert to the customers and clarifying their queries
  6. Retaining the existing or new customers
  7. Coordinating with inter departmental personnel
  8. Working on ERP system, Magento, Ameo etc

Preferred candidate profile

Job Classification

Industry: Gems & Jewellery
Functional Area / Department: Sales & Business Development
Role Category: Retail & B2C Sales
Role: Retail Sales
Employement Type: Full time

Contact Details:

Company: Caratlane
Location(s): Goregaon

+ View Contactajax loader


Keyskills:   Outbound Sales International Sales Inbound Sales Upselling Sales Sales Process B2C Sales Cross Selling Inside Sales Online Sales Bpo Sales

 Fraud Alert to job seekers!

₹ 1-4 Lacs P.A

Similar positions

Jewellery Consultant

  • V R Venture
  • 1 - 6 years
  • Noida, Gurugram
  • 7 days ago
₹ 2.5-4.5 Lacs P.A.

Jewellery show room Sales officer (Fresher)

  • Reputed Environmental
  • 0 years
  • Hyderabad
  • 9 days ago
₹ 50,000-2.5 Lacs P.A.

Jewellery Consultant

  • Purple Style Labs
  • 2 - 7 years
  • Mumbai
  • 12 days ago
₹ Not Disclosed

Jewellery Sales Executive

  • Hdfc Bank
  • 0 - 7 years
  • Delhi, NCR
  • 12 days ago
₹ 1.8-3.36 Lacs P.A.

Caratlane

Caratlane, A Tata Product, Authorized Partner City Exports Private Limited