Senior Analyst - Business Intelligence
- Fourkites
- 3 - 8 years
- Chennai
- 22 days ago
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Job Description
At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether its medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.
Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity.
FourKites is looking for a data analyst to support business intelligence and analytics efforts throughout our organization and identify opportunities for improvements through data-driven decision making. This new team member will work in our Customer Operations team matching the US Central time zone and work cross-functionally with sales, product, operations and engineering.
What you'll be doing
- Data mining using state-of-the-art methods
- Extending companys data with third party sources of information when needed
- Enhancing data collection procedures to include information that is relevant for building analytic systems, incl robust ETL process
- Processing, cleansing, and verifying the integrity of data used for analysis
- Doing ad-hoc analysis and presenting results & insights in a clear manner
- Creating automated anomaly detection systems and constant tracking of its performance
- Establishes the performance baselines, builds dashboards, and transforms data through the use of SQL/Python Programming and SalesForce plugins.
- Analyzes performance in terms of revenue, cost and service to identify opportunities to optimize service level, maintain efficiency and minimize cost.
- Provides guidance to developing performance metrics, data structure required and connect them to business goals and objectives.
- Supports ad-hoc requests from the leadership team by providing data driven conclusions and recommendations to help drive customer retention and growth.
Who you are
- Only for someone from Tier 1 College background (Mandatory) & Salesforce Analytics experience
- Bachelors degree in Mathematics, Business, Economics, or other related fields.
- Preferred Masters degree in Data Analytics or a related field
- 5 years of related work experience in data analytics, sales operations, management consulting or supply chain management area
- Strong analytical, problem solving and quantitative analysis skills using structured and unstructured data.
- Excellent business acumen with ability to translate technical findings into clear business recommendations and understand which metrics actually matter
- SQL proficiency - Master complex queries, data modeling, and optimization for efficient data extraction and manipulation
- Python/R expertise - Build analysis pipelines, automate data processes, and create statistical models
- Data visualization - Create compelling dashboards with tools like Tableau or similar BI tools that drive business decisions
- Salesforce Analytics expertise - Utilize Salesforce Analytics Cloud (Einstein Analytics) to create actionable dashboards and extract customer insights
- Working knowledge of Microsoft Azure or AWS, SalesForce, Jira and Confluence
- Solid knowledge of database, data lake, data analytics and visualization tools.
- Strong written and verbal communication skills.
- Strong planning, project management and organizational skills.
- High attention to quality, detail & pivoting to scrappy solutions when needed.
- Ability to work individually or within a team in a fast paced environment.
Job Classification
Industry: Software ProductFunctional Area / Department: Data Science & AnalyticsRole Category: Business Intelligence & AnalyticsRole: Business Intelligence & Analytics - OtherEmployement Type: Full timeContact Details:
Company: FourkitesLocation(s): Chennai
Keyskills: Einstein Analytics Data Analytics Business Intelligence Salesforce Einstein Analytics Tier 1
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