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Desktop/laptop/mac Operating System-desktop Support @ Zensar

Home > Hardware and Networks - Other

Zensar  Desktop/laptop/mac Operating System-desktop Support

Job Description

Zensar Technologies is looking for DESKTOP/LAPTOP/MAC OPERATING SYSTEM - DESKTOP SUPPORT to join our dynamic team and embark on a rewarding career journey. A desktop support role involves providing technical assistance and support to users for their desktop computers, laptops, and associated peripherals. Key responsibilities include : 1. Installing, configuring, and maintaining desktop computers, laptops, and related hardware. 2. Troubleshooting hardware and software issues and resolving problems. 3. Responding to user inquiries and providing technical support via phone, email, or in - person. 4. Installing, configuring, and upgrading operating systems and software. 5. Managing and monitoring the performance of desktop systems and ensuring their optimal functioning. 6. Performing hardware and software upgrades, as well as security patches. 7. Documenting hardware and software configurations, maintenance procedures, and user guides. 8. Collaborating with other IT teams to resolve complex technical issues and support projects. 9. Maintaining inventory of hardware and software assets. 10. Staying up - to - date with the latest technology developments and industry standards. Qualifications : 1. Strong technical skills and experience with desktop hardware, software, and operating systems. 2. Excellent problem - solving and analytical abilities. 3. Excellent written and verbal communication skills. 4. Ability to prioritize tasks and work under pressure. 5. Good organizational skills and attention to detail. 6. Knowledge of industry standards and best practices. 7. Prior experience in a desktop support role is desirable.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Hardware & Networks
Role Category: Hardware and Networks - Other
Role: Hardware and Networks - Other
Employement Type: Full time

Contact Details:

Company: Zensar
Location(s): Kolkata

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Keyskills:   Design engineering Technology consulting Focus Agile Conceptualization Management Desktop support

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