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Openings For International Customer Support For Voice Process @ IntouchCX

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 Openings For International Customer Support For Voice Process

Job Description

Job Description:

We are hiring Customer Support Executives for our International Voice Process. If you're fluent in English and enjoy solving customer issues with patience and professionalism, this is the right opportunity for you!


Roles and Responsibilities:

  • Handle inbound and outbound calls for international customers
  • Resolve queries related to products, services, orders, and complaints
  • Provide excellent customer service and ensure customer satisfaction
  • Escalate unresolved issues to the appropriate department
  • Maintain call logs and update CRM tools.

Required Candidate Profile:

  • Excellent verbal communication skills in English
  • Comfortable with night shifts and rotational offs
  • Minimum 12th pass or graduate in any stream
  • Prior BPO experience (6 Months and Above in International Voice)
  • Strong interpersonal skills and customer focus

Perks and Benefits:

  • Attractive Incentives
  • Two-way cab facilities (as per company policy)
  • 5 days working
  • Growth opportunities and internal promotion.

Interested candidates can walkin or reachout to below recruiter
Divya

8660530***


Walkin location: B16, Mindspace, 5th floor, back side of Inorbit mall https://maps.app.goo.gl/Cr8siKxC8wQpV7sE9


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time

Contact Details:

Company: IntouchCX
Location(s): Hyderabad

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Keyskills:   International Voice Process Blended Process Communication Skills Voice Process International BPO

 Fraud Alert to job seekers!

₹ 2.25-4.5 Lacs P.A

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IntouchCX

About company *IntouchCX Intouchcx is a global customer care and technology company that provides value- driven, future-forward solutions. For over 20 years, we have been the people and technology behind the worlds biggest brands, empowering human potential through our artificial intelligence di...