Genesys Cloud Developer - Delivery & Release
- Servion
- 5 - 9 years
- Mumbai
- 6 months ago
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Job Description
Receives story assignments for build work and change requests
Participates in story pointing during sprint planning
Tests all items build in the dev org
Completes peer review for work done by other developers in dev org
Forms PR to test environment and requests PR approval
Responds to defects even if the work was completed by another team member
Business acumen
Ability to understand how the things we build impact the front-line agents and the operations
Ability to explain how each built would benefit or change a business process
Connecting the technical delivery to the business concepts and goals
Ability to hear out numerous stakeholders with conflicting requirements and provide recommendations on a balanced solution to go forward
Ability to translate IT and technical terminology into business language
Technical skills
2+ years working with Genesys Cloud objects and Architect flows
Experience working with CICD / DevOps / GitHub
Ability to identify opportunities to automate / streamline so that over time the team does more with less
As a Genesys Cloud Developer - Delivery & Release, you will be responsible for designing, developing, and implementing Genesys Cloud solutions. You will work closely with client IT & Product Leadership team to analyze business requirements and ensure that the Genesys Cloud platform is fully integrated & utilized to the best. You will also be responsible for the deployment and release management of Genesys Cloud solutions.
Role
Receives story assignments for build work and change requests
Participates in story pointing during sprint planning
Tests all items build in the dev org
Completes peer review for work done by other developers in dev org
Forms PR to test environment and requests PR approval
Responds to defects even if the work was completed by another team member
Business acumen
Ability to understand how the things we build impact the front-line agents and the operations
Ability to explain how each built would benefit or change a business process
Connecting the technical delivery to the business concepts and goals
Ability to hear out numerous stakeholders with conflicting requirements and provide recommendations on a balanced solution to go forward
Ability to translate IT and technical terminology into business language
Technical skills
2+ years working with Genesys Cloud objects and Architect flows
Experience working with CICD / DevOps / GitHub
Ability to identify opportunities to automate / streamline so that over time the team does more with less
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Search EngineerEmployement Type: Full timeContact Details:
Company: ServionLocation(s): Mumbai+ View Contact
Keyskills: Business process Architect github devops Cloud Deployment JIRA Release management Testing
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