Voice & Accent Trainer
- Maropost
- 3 - 8 years
- Mohali, Chandigarh
- 1 month ago
- Email to a friend
- Report this job
Job Description
Everything we do is for our customers!
Featured on Deloitte's Technology Fast 500 list and G2's leaderboard, Maropost offers a unified commerce experience that our customers need, transforming ecommerce, retail, marketing automation, merchandising, helpdesk and AI operations with one platform designed to scale for fast-growing businesses. With a relentless focus on our customers success, we are motivated by customer obsession, extreme urgency, excellence and resourcefulness to to power 5,000+ global brands while we head to 100,000+.
Driven by the same customer-centric mentality as above, we empower businesses to achieve their goals and grow alongside us. If you're a driver and not passenger and are ready to make a significant impact and be part of our transformative journey, Maropost is the place for you.
The Opportunity:
Thrive on change and grow beyond limits! We are looking for a bold thinker who sees a chance to learn and define what's possible with every challenge! Ready to make an impact? Welcome to Maropost and you can turn ideas into action!
Maropost is looking for a skilled professional to develop and deliver voice and accent training programs, focusing on enhancing communication skills and cultural sensitivity among employees. This role involves improving pronunciation, intonation, fluency, and articulation, while also fostering an inclusive environment that embraces diversity in communication styles.
What You'll Be Responsible For:
- Training Program Development: Create comprehensive voice and accent training programs tailored to employee needs, based on industry best practices.
- Accent Neutralization: Guide employees in achieving accent neutrality by identifying regional accents and providing techniques to modify pronunciation, intonation, and rhythm.
- Communication Skills Enhancement: Lead workshops and one-on-one coaching sessions to enhance verbal and non-verbal communication, including fluency, articulation, and body language.
- Cultural Sensitivity Training: Promote cultural awareness and sensitivity to support effective communication with clients and colleagues from diverse backgrounds.
- Feedback and Assessment: Provide constructive feedback through audio recordings and role-playing exercises, assessing progress and identifying improvement areas.
- Continuous Learning and Development: Stay updated on trends and new techniques in voice and accent training, incorporating emerging technologies and methodologies.
- Documentation and Reporting: Keep detailed records of training sessions, feedback, and performance evaluations, generating reports to track progress and measure effectiveness.
Work Schedule: Rotational Shift
What You'll Bring to Maropost:
- 3+ years of experience
- Extensive knowledge of linguistics, speech patterns, and foreign accent acquisition.
- Strong understanding of sound formation, breathing techniques, and speech therapy principles.
- Excellent oral and written communication skills.
- Ability to work effectively in both one-on-one and group training environments.
- Good teaching methodology with a hands-on approach to modeling speech.
- Experience with training program development and implementation.
- An understanding of cultural diversity and inclusion in communication.
- A passion for continuous learning and adapting to industry innovations.
- You exemplify Maroposts Values:
- Customer Obsessed
- Extreme Urgency
- Excellence
- Resourceful
Message from the Founders: Maropost is looking for builders - people who want to drive our business forward at all costs in order to achieve the goals we have both short and long term for the results and outcomes that that will bring to us all.
If that isn't for you thats ok, for those of you that it is please get in touch with us!
Job Classification
Industry: Software ProductFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer Success, Service & Operations - OtherRole: Customer Success, Service & Operations - OtherEmployement Type: Full timeContact Details:
Company: MaropostLocation(s): Mohali, Chandigarh
Keyskills: Voice And Accent Training Accent Training Soft Skills Training
Similar positions
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in