Excellent Opportunity In Credit Card Operations | Ntt Data
- NTT DATA, Inc.
- 1 - 3 years
- Noida, Gurugram
- 15 days ago
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Job Description
Key Responsibilities:
Fraud and Credit Risk Review:
o Review new applications for fraud and credit risk, making outbound calls for fraud and employment verification.
o Analyze conversations with applicants in real-time to assess potential fraud risk.
o Document and approve requirements based on analysis of credit policies.
Credit Management:
o Administer and control credit terms and limits.
o Perform credit limit reviews, reinstatements, and account maintenance.
o Assess creditworthiness of prospective customers, approving, recommending, and negotiating credit terms and limits appropriate to the customers requirements and ability.
Customer Interaction:
o Communicate directly with applicants, adhering to brand standards.
o Liaise effectively with other areas impacting the Credit Department.
o Provide exceptional customer service while maintaining high efficiency and accuracy in data analysis and report tracking.
Compliance and Reporting:
o Maintain/exceed established standards and targets, adhering to all credit policies, procedures, and guidelines to mitigate risk.
o Ensure high levels of accuracy in report maintenance and tracking.
Qualifications and Requirements:
Educational Background:
o Bachelor's degree in Finance, Business Administration, or a related field preferred.
Experience:
o Previous experience reviewing and approving credit is an asset.
o Minimum of 1-2 year of customer service experience.
o Credit card experience required; credit and fraud experience is an asset.
Skills and Competencies:
o Strong communication skills with an excellent command of English (French is an asset) and a professional telephone manner.
o Demonstrated analytical and judgment skills required in dealing with moderately complex procedures and situations.
o Ability to communicate tactfully with various levels of business management in a professional manner.
o Strong organizational and time management skills with the ability to prioritize and manage a heavy workload.
o Demonstrated ability to implement change efforts.
o Highly motivated with the ability to work independently in a fast-paced team environment.
o Knowledge of PCs and strong keyboarding skills.
o Proficiency in MS Word, Excel, and Outlook is an asset.
o TSYS/ADM system knowledge is an asset.
o Flexibility and willingness to work overtime as required.
Additional Information:
This role requires rotational shifts, which may include evenings, weekends, and holidays.
The position offers opportunities for professional growth and development within the Credit Card Operations department.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: BFSI, Investments & TradingRole Category: Banking OperationsRole: Banking Operations - OtherEmployement Type: Full timeContact Details:
Company: NTT DATA, Inc.Location(s): Noida, Gurugram
Keyskills: Credit Management Credit Risk Credit Card Operations Credit Limit Card Operations
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