Hiring For Ar Callers Fresher - Voice Process
- NTT DATA, Inc.
- 0 - 1 years
- Chennai
- 8 days ago
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Job Description
In these roles you will be responsible for:
Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
Analyzing medical insurance claims for quality assurance
Resolving moderately routine questions following pre-established guidelines
Performing routine research on customer inquiries.
Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team.
Requirements for this role include:
2025 passed outs who got the results are also eligibile to apply
no standing arrears is mandatory.
Ability to work regularly scheduled shifts from Monday-Friday 8:30PM to 5:30AM or 10:30PM to 7:30AM.
High school diploma
1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.
0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions
*** The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekends basis business requirement.
*** All new hires will be required to successfully complete our Orientation/Process training classes and demonstrate proficiency of the material.
Interested Candidate please share me your resume to pu*************m@nt****a.com
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Customer Retention - Voice / BlendedEmployement Type: FreshersContact Details:
Company: NTT DATA, Inc.Location(s): Chennai
Keyskills: Communication Skills Fluent English Excellent Communication In English Interpersonal Skills
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