Opportunity Of 2025 Batch Resources : Ntt Data Noida
- NTT DATA, Inc.
- 0 years
- Noida, Gurugram
- 23 hours ago
- Email to a friend
- Report this job
Job Description
Dear Candidates,
Greeting from NTT DATA, we are happy to take your profile for a wonderful career with NTT DATA.
Experience: Fresher
'Shift: US Shift (Night Shift)
Work Location: Noida, sector 144
Mode of Interview: Online Video Call Interview (Virtual Interview)
Mode of Work: Work from Office
Position's General Duties and Tasks
Job responsibility:
- Ensures assigned calls are worked towards resolution.
- Follows the basic rules as provided on the SOP.
- Develops foundational understanding of broader interdependencies across various processes.
- Assists in resolution of outstanding issues from previous transactions.
- Expedites calls to the supervisor when there is a delay in closure of transaction or transaction is crossing the processing timeline as per contract.
Requirements for this role include:
- Ability to work regularly scheduled shifts from Monday-Friday (US Shifts)
- Should be a Graduate.
- 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
- 0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.
- 0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions.
*** All new hires will be required to successfully complete our Orientation/Process training classes and demonstrate proficiency of the material.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Voice / Blended - OtherEmployement Type: FreshersContact Details:
Company: NTT DATA, Inc.Location(s): Noida, Gurugram
Keyskills: B.Com Communication Skills Fresher B.B.A Interpersonal Skills Creative Skills Verbal Communication Public Speaking Interpersonal Communication Presentation Skills Spoken English Written Communication Excellent Communication Skills Strong Communication Skills
Similar positions
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in