Project Role: Product Support Advisor
Experience: 4-8 Years
Job Location: Bangalore/Chennai(Hybrid)
Skills: SQL, MDM, ETL, L2/L3 Production Support
Shifts: Rotational
Key responsibilities:
Test, debug and potentially automate ETL processes using PL/SQL and Json.
Support the production deliverables and investigating production issues.
Communicate with immediate supervisor and other project team members on the status of work in progress, both verbal and written communication
Work very closely on production database/environment
Update project, system, and other technical documents, as required
Work in any of the shifts as demand by project
Education: Bachelors/Master's degree in Engineering or equivalent experience
Required Technical Skills:
Extensive experience in production L2/L3 support
Excellent debugging, analytical and problem-solving skills
Very good understanding about the production timelines
Preferred experience in any MDM technologies
Extensive experience with SQL, Java, Python, Json scripts and unix scripts.
Hands-on experience in SQL and PL/SQL with the ability to write and tune complex SQL queries in large volume of data in production database
Hands-on experience with any ETL tool such as Informatica, Talend, etc.
Experience in any production issues ticketing tool
Preferred Reltio MDM knowledge
Very good communication skill to interact with client
Keyskills: MDM Production Support Informatica ETL Reltio SQL
IQVIA Biotech provides clinical development services to the pharmaceutical, biotech, and medical device industries. They specialize in supporting smaller biotech firms by offering expertise in clinical trials, regulatory compliance, and drug development.