Destination Consultant
- Btw Financial Services
- 0 - 1 years
- Mumbai
- 15 hours ago
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Job Description
Key Responsibilities:
Engage with clients to understand their travel preferences, budget, and purpose of ravel.
Recommend suitable destinations, travel packages, and experiences tailored to individual needs.
Create customized domestic and international travel packages including sightseeing, accommodation, and activities.
Stay up to date on trending destinations, seasonal offers, and partner promotions.
Prepare travel quotes and finalize itineraries based on client approval.
Handle bookings for flights (GDS and LCC), hotels, transfers, cruises, and local tours.
Coordinate with DMCs (Destination Management Companies), hotels, and suppliers to confirm arrangements.
Issue air tickets, vouchers, and travel documents efficiently and accurately.
Serve as the single point of contact for clients from inquiry through post-travel feedback.
Provide pre-travel briefings and on-trip assistance.
Proactively engage past clients with new offers, or personalized travel ideas to encourage repeat bookings.
Resolve client issues or complaints with tact and professionalism.
Maintain detailed records of all bookings and client communications.
Work with internal teams to ensure visa documentation and insurance are processed n time.
Coordinate invoicing and payment collection in line with company policies
Good knowledge of rules, ticketing policies, and global travel norms.
Strong communication and client handling skills.
Ability to multitask, prioritize work, and meet deadlines in a fast-paced environment.
Detail-oriented with strong problem-solving and decision-making skills.
A team player who can also take ownership and work independently when needed.
Bachelor's degree in Travel & Tourism, Hospitality, Business, or a related field.
Job Classification
Industry: Travel & TourismFunctional Area / Department: ConsultingRole Category: Other ConsultingRole: Financial ConsultantEmployement Type: Full timeContact Details:
Company: Btw Financial ServicesLocation(s): Mumbai
Keyskills: Destination Management Travel Consultation Relationship Building Communication skill Client Engagement Product/Service Knowledge
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