Supervisor / Team Lead Operations
- Indecomm
- 2 - 3 years
- Salem
- 13 days ago
- Email to a friend
- Report this job
Job Description
Job Brief- Ensure accurate and timely delivery of documentation and data to investors; monitor reports for pending conditions.
- Manage team workflow, including task delegation, training, and performance feedback.
- Drive innovation and continuous process improvement initiatives.
- Support special projects as assigned by management.
- Foster a positive and open team culture through effective communication.
- Set and align team goals; delegate responsibilities and define deadlines.
- Oversee daily operations and ensure smooth team functioning.
- Monitor team performance and report on key metrics.
- Motivate and engage team members to achieve performance targets.
- Identify training needs and provide coaching and development support.
- Address team feedback, resolving conflicts promptly and constructively.
- Recognize high performance and reward achievements.
- Promote creativity and encourage calculated risk-taking.
- Plan and organize team-building activities to enhance collaboration.
- Bachelor s degree in Business, Banking, Finance, or a related field.
- 2 3 years of proven experience in a supervisory or team leadership role.
- Willingness to work flexible shifts, including both day and night.
- Proficiency in industry-standard tools such as Fannie Loan Delivery, Freddie Loan Delivery, Government Loan Delivery, and Microsoft Office Suite.
- Ability to handle confidential information with integrity and professionalism.
- Excellent time management and organizational skills to meet multiple priorities and volume goals.
- Strong customer service orientation.
- Comfortable working in a fast-paced, deadline-driven environment.
- Ability to manage multiple tasks simultaneously with strong attention to detail.
- Proficiency in spreadsheet tools and strong mathematical skills.
- Solid analytical and problem-solving capabilities.
Job Classification
Industry: Analytics / KPO / ResearchFunctional Area / Department: Customer Success, Service & OperationsRole Category: Operations SupportRole: Operations Support - OtherEmployement Type: Full timeContact Details:
Company: IndecommLocation(s): Salem
Keyskills: Team Lead Operations Team management Operational excellence Customer service orientation Time management Process improvement Analytical Workflow Management Team building
Similar positions
Indecomm
Centillion Solutions & Services is well-known in the Banking, Financial Services, and Insurance (BFSI) segment for the enterprise solutions it offers across risk management, transaction processing, and outsourcing and fulfillment services. The company partners with major Banking institutions, ...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in