The Role:
The SAP SD Manager is a key role responsible for the analysis, design, configuration & support of the SAP SD and Logistics functions to meet the business needs of RAK Ceramics Group of companies. Working closely with SAP Functional Specialists to deliver, maintain, troubleshoot and enhance SAP functionality. SAP level 3 support and release assignments for RAK Ceramics across all locations.
What You Will Be Doing :
Provides specialist level functional and configuration knowledge in designing SAP solutions in the SD module of SAP S/4HANA and SAP ECC 6 EHP5.
Supports production configuration and assist in functional change requests as per release plan. Supports business implementations by sharing best practice configuration skills.
Works with the Service Desk to facilitate incident & problem resolution.
Participate in release upgrade or new functionality / enhancement assessments and make recommendations.
Conduct requirement gathering sessions with users, suggest and blueprint solutions & documentation designs.
Ensure compliance to existing, and development of required data and reporting standards.
Ensure the integrity of the SD configuration of the SAP system across multiple landscapes.
Respond to user requirements, problem resolution, develop designs, and process modeling.
Conduct configuration changes to accommodate change requests and prototype activities.
Assist in training activities
Perform initial testing of problem fixes, change request, enhancements, and new functionality.
Work with SAP support team to resolve software bugs.
Keep abreast of SAP releases, enhancements/new functionality and perform application research.
Perform break/fix analysis and recommend solutions for sales related processes
Develop functional specifications and work with BASIS and ABAP personnel resources to complete object development and testing
Lead and coordinate the work of a small team comprising of business core users and consultants.
Provide leadership in the development of functional skills in others through active knowledge sharing
Understand and apply RAK Ceramics methodologies and procedures
Ability to co-ordinate and interact with multiple teams
Perform any ad-hoc tasks as required (can involve resolution of tickets of other related modules, for example, LE)
What are the key skills required for this role:
Solid understanding of SAP data model in Sales & Distribution module.
Familiarity with SAP architecture.
Knowledge of SAP S/4HANA tools like Data Migration Cockpit
Strong analytical, problem solving, and conceptual skills.
Our Ideal Match
A Bachelors degree in any discipline. Masters degree in Business Administration or Management Information Systems, preferably with a focus on sales, marketing, logistics
SAP Certifications in SD is a plus
8+ years of experience with SAP SD and Logistics modules, with two end-to-end SAP SD implementations.
Experience or exposure to IT Governance.
Exposure to ITIL Framework.
SAP Certification in relevant Functional areas will be an added advantage.
Experience of VAT (knowledge of GST will be an added advantage).
Knowledge of using Solution Manager for managing projects and change management.
Keyskills: Sap Sd SAP ECC Sap Logistics Sap S4Hana SAP Sap Sd Implementation SD Module SAP architecture End To End Implementation ITIL Framework Data Migration Demand Planning Prototyping Manufacturing Supply Planning Logistics
RAK Ceramics is one of the largest ceramics brands in the world. Specialising in ceramic and gres porcelain wall and floor tiles, tableware, sanitaryware and faucets, the Company has the capacity to produce 118 million square meters of tiles, 5.7 million pieces of sanitaryware, 36 million pieces ...