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Fisrev Developer | 6 To 9 years | Mumabi & Bangalore @ Capgemini

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 Fisrev Developer | 6 To 9 years | Mumabi & Bangalore

Job Description

 Primary Skill Key Responsibilities:
  • Provide day-to-day support for the Fiserv Signature platform, responding to issues, troubleshooting, and resolving technical problems efficiently.
  • Collaborate with clients and internal teams to analyze, configure, and implement solutions on the Fiserv Signature platform.
  • Assist in system upgrades, patches, and maintenance activities to ensure the platform remains secure and up to date.
  • Conduct detailed investigations to identify root causes of issues and propose effective solutions.
  • Support client onboarding, data migrations, and customizations as needed.
  • Document issues, resolutions, and procedures to maintain a knowledge base for the support team.
  • Provide training and guidance to end-users regarding system features, functionalities, and best practices.
  • Work with vendors or Fiserv support for escalation of unresolved issues and coordination of system fixes.
  • Identify areas of improvement within the platform and collaborate with the development team to implement solutions.
  • Perform system monitoring and performance checks to ensure optimal platform performance.
  • Assist in testing new features and updates prior to production rollout.
  • Keep clients updated on progress, ensuring a high level of customer satisfaction.  Secondary Skill   Bachelors degree in information technology, Computer Science, Business, or a related field (or equivalent work experience).
  • Proven experience supporting Fiserv Signature or similar banking/financial services platforms.
  • Strong technical proficiency in troubleshooting and resolving system-related issues.
  • Familiarity with banking systems, transactions, and financial software.
  • Understanding of system architecture, integrations, and workflows in relation to Fiserv Signature.
  • Excellent communication skills, both written and verbal.
  • Strong problem-solving and analytical abilities.
  • Ability to work independently and as part of a team.
  • Experience in project management and working with cross-functional teams. Preferred Qualifications:
  • Certification in Fiserv Signature or similar platforms.
  • Experience with database management (SQL, Oracle, etc.).
  • Experience with web services, APIs, and integrations.
  • Familiarity with Agile or Scrum methodologies.
    Skills and Attributes:
  • Technical troubleshooting and analytical thinking.
  • Strong interpersonal skills with the ability to work with clients at all levels.
  • Ability to handle multiple tasks and meet deadlines in a fast-paced environment.
  • Attention to detail and the ability to work with precision  Secondary Skill Abstract Thinking
    Active Listening
    Agile (Software Development Framework)
    Analytical Thinking
    Backlog Grooming
    Business Architecture Modeling
    Business Process Modeling (e.g. BPMN)
    Change Management
    Coaching
    Collaboration
    Commercial Acumen
    Conceptual Data Modeling
    Conflict Management
    Confluence
    Critical Thinking
    CxO Conversations
    Data Analysis
    Data Requirements Management
    Decision-Making
    Emotional Intelligence
    Enterprise Architecture Modelling
    Facilitation
    Functional IT Architecture Modelling
    Giving Feedback
    Google Cloud Platform (GCP) (Cloud Platform)
    Influencing
    Innovation
    Jira
    Mediation
    Mentoring
    Microsoft Office
    Motivation
    Negotiation
    Networking
    Power BI
    Presentation skills
    Prioritization
    Problem Solving
    Project Governance
    Project Management
    Project Planning
    Qlik
    Relationship-Building
    Requirements Gathering
    Risk Management
    Scope Management
    SQL
    Stakeholder Management
    Story Mapping
    Storytelling
    Strategic Management
    Strategic tThinking
    SWOT Analysis
    Systems Requirement Analysis (or Management)
    Tableau
    Trusted Advisor
    UI-Design / Wireframing
    UML
    User Journey
    User Research
    Verbal Communication
    Written Communication

    • Job Classification

    Industry: IT Services & Consulting
    Functional Area / Department: Engineering - Software & QA
    Role Category: Software Development
    Role: Back End Developer
    Employement Type: Full time

    Contact Details:

    Company: Capgemini
    Location(s): Bengaluru

    + View Contact

    Keyskills:   sql tableau troubleshooting scrum agile risk management oracle confluence software development web services information technology presentation skills power bi swot analysis computer science data modeling stakeholder management api jira

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