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Senior Manager - Delivery @ Omega Healthcare

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 Senior Manager - Delivery

Job Description

We are looking for a skilled Senior Manager to lead our delivery team in Chennai, with 8-14 years of experience.Roles and Responsibility
  • Manage and oversee the delivery team to ensure timely project completion.
  • Develop and implement effective delivery strategies to meet customer expectations.
  • Collaborate with cross-functional teams to identify and mitigate risks.
  • Analyze and resolve complex technical issues impacting project delivery.
  • Provide guidance and mentorship to junior team members.
  • Ensure compliance with company policies and procedures.
  • Job Requirements
  • Strong understanding of CRM/IT enabled services/BPO industry trends and technologies.
  • Excellent leadership and management skills, with the ability to motivate and inspire teams.
  • Proven track record of delivering high-quality results in a fast-paced environment.
  • Strong analytical and problem-solving skills, with attention to detail.
  • Effective communication and interpersonal skills, with the ability to build strong relationships.
  • Ability to adapt to changing priorities and deadlines, with a focus on customer satisfaction.
  • Job Classification

    Industry: BPM / BPO
    Functional Area / Department: Project & Program Management
    Role Category: Technology / IT
    Role: Program Manager - Technology / IT
    Employement Type: Full time

    Contact Details:

    Company: Omega Healthcare
    Location(s): Chennai

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    Keyskills:   risk mitigation it enabled services delivery management project delivery crm risk management non voice process risk assessment project management management skills program management customer service kpo risk analysis stakeholder management

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    Omega Healthcare

    Omega Healthcare Management Services Pvt. Ltd. http://www.omegahms.com