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Hiring For International Voice Process Customer Support !!ctc 6.5lac @ Rivera Manpower

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 Hiring For International Voice Process Customer Support !!ctc 6.5lac

Job Description

HI Warm Greetings from Rivera Manpower Services,


Join a premium international process and build a rewarding career in customer support.
Warm greetings from Rivera Manpower Services

Hiring International Voice Process (Customer Support)


Location: Bangalore
CTC: Based on experience (up to 6.7 LPA)

Call & Book Your Interview Slot: 7829336*** / 7829336*** / 9380300*** /8431721***


Eligibility:

  • Graduates / Undergraduates
  • Minimum 1 year of experience in international voice process (mandatory)
  • Willing to work in US rotational shifts
  • Immediate joiners or maximum 15 days notice period

Roles & Responsibilities:

  • Handle inbound and outbound voice calls for international customers
  • Assist customers with queries, complaints, and service-related issues
  • Provide accurate and timely resolutions ensuring a high level of customer satisfaction
  • Maintain defined AHT (Average Handling Time) and meet quality benchmarks
  • Document interactions and escalate complex issues where required
  • Ensure adherence to SLA, CSAT, and compliance standards
  • Communicate effectively with customers from a global client base

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: rivera manpower
Location(s): Bengaluru

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Keyskills:   international voice customer support Customer Care insurance customer service Semi Voice client servicing us support chat support Voice Support banking healthcare Client Support voice process ecommerce email support

 Fraud Alert to job seekers!

₹ .25-6.5 Lacs P.A

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Rivera Manpower

Rivera Manpower Services, a renowned manpower consultancy, excels in talent solutions for IT and non-IT sectors. Over the past ten years, we have partnered with organizations to streamline recruitment, delivering top-notch professionals for specialized positions. We are a Top Choice for Bespoke Jo...