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Customer Service Voice process @ Hexaware Technologies

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 Customer Service Voice process

Job Description

Roles and Responsibilities

  • Handle customer inquiries via phone calls, emails, or chats to resolve their concerns and provide excellent customer service.
  • Identify opportunities to upsell/cross-sell relevant products or services based on customer needs.

Contact: 8108671***

Email id: Sh******7@he*****e.com


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Hexaware Technologies
Location(s): Mumbai

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Keyskills:   Customer Service Inbound Process Customer Care Outbound Process Voice Process

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₹ 1.25-3 Lacs P.A

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Hexaware Technologies

Hexaware BPS is a unit of Hexaware Technologies Ltd. We are currently staffed at 2000+ people across Navi Mumbai (Mahape) Chennai, Nagpur and US. Ranked 15th in the NASSCOM Top 20 IT Software & Services Exporters from India, we also rank among the Top 20 Best IT employers in India by DQ-IDC fo...