Vice President, Insurance Operations
- Genpact
- 10 to 14 Yrs
- Noida, Gurugram
- 8 days ago
- Email to a friend
- Report this job
Job Description
- As the Vice President of Insurance Operations at Genpact, you will lead a business unit of over 300 resources to achieve their maximum potential. Your role involves driving team performance, meeting daily service level metrics with high accuracy, providing mentorship to direct reports, and ensuring quality, customer experience, and efficiency requirements are met. You will drive transformation projects in operations, implement digital assets, establish standard methodologies, conduct case studies, and benchmark processes for efficiency and effectiveness. Engaging effectively with customers to address their pain points, providing direction and mentorship to the operations team, and fostering a learning culture are key aspects of this role. Your responsibilities also include aligning with customer goals, consistently delivering on commitments, proactively identifying and mitigating risks, building strong customer relationships, improving Net Promoter Score, maintaining existing business relationships, and driving revenue growth. The qualifications we seek in you include understanding the Insurance Industry, possessing excellent knowledge of Property & Casualty, London Market, and Reinsurance, prioritizing and managing multiple tasks effectively, managing geographies, working in matrixed organization structures, strong negotiation and influencing skills, exceptional verbal and written communication, and the ability to work across all levels of the organization. Preferred qualifications include a Master's degree in any stream except technical. Your role will be based in Noida, India, and you will be expected to leverage lean six sigma framework for continuous performance improvement, identify and escalate performance gaps, propose solutions aligned with clients" needs, and manage engagement staffing levels to meet client expectations.,
Employement Category:
Employement Type: Full timeIndustry: BFSIRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Vice President, Insurance OperationsContact Details:
Company: GenpactLocation(s): Noida, Gurugram
Keyskills: London Market Reinsurance Lean Six Sigma Operations Management Negotiation Facilitation Verbal Communication Written Communication Presentation Skills
Similar positions
Genpact
Genpact Headstrong Capital Markets is a global consulting and IT services company with a specialized focus in capital markets. With more than 20 years of experience consulting with 9 of the worlds top 10 investment banks, we are the world’s leading technology services provider for the fin...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in