Associate System Administrator
- Colruyt It Consultancy
- 0 - 3 years
- Coimbatore
- 23 days ago
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Job Description
Responsibilities:
- Actively take part in the desktop/laptop support operations and report on your tasks/activities. Provide Level 2 technical support for all Windows-based (Win7/Win10) or MAC client machines.
- Record in detail all your actions using the incident management tool and methodology.
- Responsible for the software installation & troubleshooting (Local & Remote environment) of desktops & laptops through service requests.
- You will manage hardware stock and inventory using in-house developed tools.
- Handling deployment of software(s) using SCCM.
- Handling bulk hardware and software rollouts across the organization.
- Creation of a new virtual PC using VMWare vSphere 7.0.
- Coordinating with other technical teams for incident resolution.
- Creation of procedural documentation (Technical/Functional).
- Weekly support during business hours (=Ombuds as per Colruyt terminology) on as per the team roaster through the year.
- Taking care of the Procurement of IT hardware as per organization needs and prior experience in vendor coordination is considered as an added advantage.
Requirements:
- A professional and a strong believer in people and organizational values, viz. respect towards individuals, teamwork, readiness to serve, bearing a cost/benefit mindset (as if you are spending your own money), efficiency with simplicity, and open communication while respecting privacy/confidentiality.
- Capability to work in a complex environment with lots of challenges and flexibility in changing environments.
- Good communication skills (send/receive, verbal/non-verbal/written, timings, anticipating impacts, ) in English.
- A self-driven individual who can think ahead takes a proactive approach, quick learner, and has a strong sense of ownership.
- Be social and build easily professional relationships with people of all levels
- Customer-friendly yet assertive (e.g., critical in non-standard requests)
- Proficient in creating and maintaining data in Microsoft Word and Excel
- Available/adhering to the shift timings either WFH or Working from the office as per organization guidelines
- Flexible to work during weekends or after business hours, basis the team's need.
- PC Hardware troubleshooting knowledge
- Basic networking knowledge
- Microsoft certification on Win7/10 operating system, or MAC(Optional)
- SCCM knowledge would be added advantage (Optional)
- Ticketing Tools knowledge such as Service Now
- Knowledge of ITIL framework (Optional)
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: System Administrator / EngineerEmployement Type: Full timeContact Details:
Company: Colruyt It ConsultancyLocation(s): Coimbatore+ View Contact
Keyskills: SCCM PC Hardware troubleshooting networking VMWare vSphere 7.0 Win 10 operating system Win 7 operating system
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Colruyt It Consultancy
Colruyt Group is a leading retailer of food and non-food products in regions of Belgium, France and Luxembourg.
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