Walk in interview on 9 August- Salesforce Functional Analyst-Bangalore
- Arrow Electronics
- 8 - 13 years
- Bengaluru
- 3 days ago
- Email to a friend
- Report this job
Job Description
Walk in interview on 9th August 25 - Salesforce Functional Analyst - Bangalore
Years of Experience - 5 to 12 Years
Work mode: Hybrid
Interview Date - 9th August 2025, Saturday
Time of Interview - 9.00 AM To 1.00 PM
Kindly carry 2 hard copy of resume
Interview Location: Arrow Electronics India Pvt Ltd, Rockline Seethalaxmi (SKAV) Building, Kasturba Road, Shanthala Nagar, Opp to Vishweshwaraya Museum, Bengaluru - 560001
Job Description:
What youll be doing:
- Proactively seek out and identify needed system changes.
- Proactively gather feedback from users.
- Manage system changes without interruption to the user.
- Communicate system changes to the users in advance so they understand the change and how to use it prior to implementation.
- Gather requirements from end users.
- Modify the system to increase benefits and usability.
- Manage the change control process and Change Management Committee if appropriate.
- Manage all processes that impact / relate to Salesforce.com.
- Manage new releases of SFDC and efficiently roll out new features.
- Create and maintain fields, views, reports, dashboards, campaigns and other salesforce.com objects and functions.
- Create custom objects when necessary.
- Handle on-going customization/ alteration of Salesforce.com.
- Maintain, enhance and create workflows, functions and configurations within the Salesforce.com environment.
- Create new reporting capabilities and respond to ad hoc reporting requests as needed.
- Provide support functions as needed.
- Provide sales and financial data to company executives.
Maintain System, Security and Integrity -
- Map salesforce.com hierarchy and territories in response to personnel changes.
- Reassign Accounts, Contacts, and Opportunities in response to personnel changes.
- Grant/ remove and maintain user licenses.
- Maintain security including sharing rules and security levels.
- Design, Create and maintain user roles, profiles and hierarchies.
- Monitor application storage usage and archive data as needed.
User Assistance, Training, Adoption and Satisfaction -
- Create and administer training to existing or new users/groups.
- Provide one to one training to end users on an on-going basis.
- Expand use of Salesforce.com attend planning meetings, assist with determining if /how salesforce.com can be used in new ways as opposed to purchasing a new internal system.
- Assist sales management to create processes in salesforce.com to help monitor activities, trends, sales and leads.
- Communicate regularly with user base regarding new features, enhancements and changes to the system.
- Monitor usage and mentor users/groups needing assistance.
- Continually seek ways to further enhance the end-user experience.
- Be the company SME on Salesforce.com.
Process Creation, Documentation and Maintenance
- Document company processes and workflows.
- Develop process documentation and field maps.
- Create new processes and associated reporting.
Data Quality, Migration and Maintenance -
- Assist with migration from older systems/processes into Salesforce.com.
- Monitor neglected Leads, Opportunities, Accounts, and Contacts as appropriate.
- Import data as appropriate.
- Monitor and manage exception logs for back end system integration with SFDC.
- Manage duplicate records.
- Monitor and improve data quality.
- Ensure data integrity by merging duplicate Leads, Contacts, and Accounts; performing mass uploads and updates of data as required; Removing unnecessary fields and data; ensuring screens, fields and workflow have accurate names and reflect current workflow.
Report and Dashboard Creation and Maintenance -
- Create and maintain dashboards.
- Create and maintain reports including folder maintenance.
- Develop complex, macro driven reports to summarize system information for Senior Management.
- Build and manage report folders for reps to improve sales efficiency.
What We Are Looking For:
- 5 to 10 years Years of experience as a Business Analyst
- Must have experience in SFDC
- Experience on CRM Domain on Digital transformation initiatives
- SCM backgroud would be preferred.
- Experience on CRM Domain
- Must have experience working on large scale projects as well as handling day-to-day operational requests from the business
- Data analysis Must have proficiency with SQL, Microsoft Excel
- Strong analytical skills
- Excellent written and verbal communication skills must be able to communicate fluently in English both verbally and in writing
- Experience working on agile methodology projects with highly volatile requirements
- Ability to work independently, as well as part of a team
- Detail oriented and self-starter with strong written and interpersonal skills
- Strong business analysis and functional experience, including requirements gathering, creating/deploying solutions to end users
- Strong attention to detail and excellent problem-solving skills
- Strong verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and delivery teams
Job Classification
Industry: Telecom / ISPFunctional Area / Department: OtherRole Category: OtherRole: OtherEmployement Type: Walk-insContact Details:
Company: Arrow ElectronicsLocation(s): Bengaluru
Keyskills: Salesforce Functional Analyst SFDC Salesforce Certification SDLC
Similar positions
Arrow Electronics
Arrows incredibly broad portfolio brings a unique vantage over the entire technology landscape to every conversation with every customer as we help them design, source, build and launch products that improve the quality of life for people around the world and make the benefits of innovation more acc...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in