Hyderabad Virtual Drive For Content moderation roles on 5th August'25
- Genpact
- 0 years
- Hyderabad
- 6 days ago
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Job Description
Ready to shape the future of work?
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Genpact virtual drive for freshers for Content Moderation roles (Pashto, Marwari, Gujarati, Tamil) || Hyderabad on 5th August 2025
**Candidate should be able to read/speak/comprehend English and Pashto, Marwari, Tamil, Gujarati Languages
- Drive Date: 5-August-2025 (Tuesday)
- Drive timings: 11:30 AM - 1:30 PM
- MS Teams Meeting ID: 412 926 994 740 2
- MS Teams meeting passcode: 6dC2aj76
- Location: Hyderabad (Work from office)
- Experience: Only Freshers are eligible
- Shifts: Flexible with any shift
Responsibilities
- Respond to customer queries and customer's concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and advance product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Qualifications we seek in you
- Any Graduate except law
- Fluency in Pashto, Marwari, Tamil, Gujarati and English Language
- Freshers are eligible
Preferred qualifications
- Previous experience in a customer service role chat/email/voice
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer centric approach
- You should be able to work on a flexible schedule (including weekend shift)
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
**Please keep your E-Aadhar card handy while appearing for interview.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer Success, Service & Operations - OtherRole: Customer Success, Service & Operations - OtherEmployement Type: FreshersContact Details:
Company: GenpactLocation(s): Hyderabad
Keyskills: pashto Tamil Gujarati marwari Email Support Translation Non Voice Process Semi Voice Non Voice Data Entry Customer Support language specialist Back Office Customer Care Fresher Data Entry Operation
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