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Senior DevOps Engineer @ Observe.AI

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 Senior DevOps Engineer

Job Description

As an AI/ML company, we operate a robust infrastructure heavily reliant on computing and data processing. Managing multiple AWS accounts, diverse environments, and Kubernetes deployments demands a comprehensive approach to automation that extends beyond the CI/CD pipeline. The complexities of scalability, reliability, security, and cost optimization persist, presenting continuous challenges. If the prospect of addressing these intricacies in a dynamic environment excites you, this position is an ideal fit.
What you'll be doing :
  • Manage the streamlining of Infrastructure practice by collaborating with cross-functional teams to improve system reliability, performance, and availability.
  • Design, implement, and maintain scalable and reliable infrastructure solutions on cloud platforms such as AWS, GCP, etc
  • Implement Infrastructure as Code (IaC) using tools like Terraform or CloudFormation for automated provisioning and configuration.
  • Manage and optimize Kubernetes clusters to support our containerized applications.
  • Monitor, troubleshoot, and resolve incidents and system outages in a 24/7 production environment.
  • Develop and maintain CI/CD pipelines to automate deployment, testing, and release processes.
  • Champion best practices for developer productivity, code quality, and collaboration within development teams.
What you bring to the role:
  • Bachelors degree in Computer Science, Information Technology, or related field with 4-7 years of industry experience as an SRE/DevOps Engineer.
  • Relevant certifications (eg, AWS Certified DevOps Engineer, Kubernetes Certification) a plus.
  • Expertise in Kubernetes, including cluster management and orchestration.
  • Expertise in cloud platforms such as AWS, GCP, or Azure.
  • Experience with Infrastructure as Code (IaC) using tools like Terraform, CloudFormation, or equivalent.
  • Understanding of CI/CD pipelines and automation tools (eg, Jenkins, GitLab CI/CD).
  • Expertise in scripting and programming skills (eg, Python, Shell, Go).
  • Knowledge of monitoring and logging tools (eg, Prometheus, ELK stack).
  • Stay up-to-date with industry trends and emerging technologies to drive innovation best practices for security, compliance, and data protection.
Compensation, Benefits, and Perks:
  • Excellent medical insurance options and free online doctor consultations.
  • Yearly privilege and sick leaves as per Karnataka S&E act.
  • Generous holidays (National and festive) recognition and parental leave policies.
  • Learning & Development fund to support your continuous learning journey and professional development.
  • Fun events to build culture across the organization.
  • Flexible benefit plans for tax exemptions. (For Eg: Meal card, PF, etc)

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: DevOps
Role: DevOps Engineer
Employement Type: Full time

Contact Details:

Company: Observe.AI
Location(s): Bengaluru

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Keyskills:   orchestration HP data protector GCP Data processing Customer service Medical insurance Information technology Automotive Python

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Observe.AI

Observe.AI is the leading Gen AI conversation intelligence platform trusted by enterprises to empower their contact centers with real-time agent guidance, coaching, post-interaction summaries, Auto QA, and advanced business analytics. Built on the industrys most accurate contact center LLM, the plat...