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Desktop Support - Team lead @ Pentagon System

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 Desktop Support - Team lead

Job Description

  • Team handling , handle L1 escalation calls
  • Knowledge of PC hardware both Desktops & Laptops.
  • Vendor coordination for hardware
  • Should know the installation of the Windows operating system such as Windows 10.
  • Installation & troubleshooting of Network Printers.
  • Installation & troubleshooting of Antivirus packages.
  • Outlook and Office 365 (Admin console )
  • Preparation of MIS
  • Excellent email drafting skills
  • Video calling room check
  • Having experience of 4 to 5 years, Good technical knowledge, Manage VIP support for senior management & having good communication.
  • Team handling experience
  • Handling escalation calls

Email id : al*********e@pe*****n.co.in

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: Desktop Engineer
Employement Type: Full time

Contact Details:

Company: Pentagon System
Location(s): Mumbai

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Keyskills:   Admin Console L3 Support Fms Support Vip Support End User Support Outlook Configuration team lead Mfp office 365

 Fraud Alert to job seekers!

₹ 5-6 Lacs P.A

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Pentagon System

www.pentagon.co.in