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Wfh-bpo Executive / Back Office- 3 Months Contract (kannada) @ Teleperformance (TP)

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Teleperformance (TP)  Wfh-bpo Executive / Back Office- 3 Months Contract (kannada)

Job Description

~ Roles and Responsibilities

  • Handle customer queries via phone calls, emails, and chats in Kannada language.
  • Provide excellent communication skills to resolve customer issues efficiently.
  • Work on a rotational shift schedule including evenings and night shifts as required by the business needs.
  • Maintain accurate records of all interactions with customers using our CRM system.

1. PREFERRED CANDIDATE PROFILE:


Key Assessment Requirements:


Bundle Assessment available on SHL

  • Typing Speed/Accuracy: 30 WPM / 90% ( Typing Duration 3 Mins )
    • Amcat Assessment ( No Threshold )
    • Versant Veti - 4

2. Technical/System Requirements:

  • System: Core i5 7th Gen or above, 8GB RAM
  • Camera: Mandatory
  • Internet Speed: Minimum 20 Mbps
  • Headset: Compatible ISB headset with noise cancellation
    Suggested Brand: Big Passport (available online at reasonable prices)
  • UPS: Mandatory
  • EDR Installation: Mandatory

HOW TO APPLY ?


  • SHARE YOUR PROFILES TO THE GIVEN EMAIL: TO SCHEDULE YOUR INTERVIEWS: MO*************3@TE****************S.COM


MANDATE THINGS TO DO WHILE APPEARING FOR THE INTERVIEW:


  • WALKIN TO THE OFFICE LOCATION- WRITE MOUNIKA HR ON YOUR RESUME RIGHT CORNER

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Contract

Contact Details:

Company: Teleperformance (TP)
Location(s): Noida, Gurugram

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Keyskills:   Bpo Customer Service Kannada Semi Voice Email Support Chat Support Voice Process

 Fraud Alert to job seekers!

₹ 2-2.5 Lacs P.A

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Teleperformance (TP)

www.outpace.in