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Urgent opening For US mortgage (Servicing - Dispute / Complaint queue) @ Cognizant

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 Urgent opening For US mortgage (Servicing - Dispute / Complaint queue)

Job Description

Kindly register in below link before attending the interview.


https://forms.office.com/r/svYtgRS9HE?origin=lprLink


Qualification

  • Graduate/Diploma (3 year) in any discipline. Bachelors degree in accounting or finance or related field would be preferable
  • Proven experience in customer service or complaints handling.
  • Strong critical thinking and problem-solving skills.
  • Excellent written communication skills with the ability to convey complex information clearly and concisely.
  • Proficiency in data analysis and research.
  • Ability to work independently and exercise sound judgment.
  • Good keyboard skills Formal Training in Typing would be an added advantage. Typing speed of 40 wpm.
  • Good customer service attitude.
  • Stress tolerance - Ability to work accurately under pressure.
  • Good Team Player
  • Willingness to work in night shifts(8.30 pm IST to 6:30 am IST)

Preferred Skills

  • Proven experience in customer service or complaints handling and US Mortgage/Credit Report.
  • Strong experience in loan servicing
  • Strong critical thinking and problem-solving skills.
  • Excellent written communication skills with the ability to convey complex information clearly and concisely.
  • Proficiency in data analysis and research.
  • Ability to work independently and exercise sound judgment.
  • Good keyboard skills Formal Training in Typing would be an added advantage. Typing speed of 40 wpm.
  • Good customer service attitude.
  • Stress tolerance - Ability to work accurately under pressure.
  • Good Team Player
  • Willingness to work in night shifts (8.30 pm IST to 6:30 am IST)
  • Should be willing to work from office

Perks & Benefits

  • Night shift allowance
  • Incentives
  • Overtime payment ( If needed to do OT)
  • Transport facility
  • Yearly appraisal
  • Mediclaim facility (Individual and Family coverage)
  • Permanent on roll
  • astonishing growth perspective

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: BFSI, Investments & Trading
Role Category: Banking Operations
Role: Banking Operations - Other
Employement Type: Full time

Contact Details:

Company: Cognizant
Location(s): Mumbai

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Keyskills:   US Mortgage Mortgage Servicing Dispute Resolution Credit Reporting Compliance Management Loan processing

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Cognizant

Company DetailsCognizant Technologies Ltd