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Customer Care Executive @ Policybazaar

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 Customer Care Executive

Job Description

JOB DESCRIPTION


INTRESTED CANDIDATES CAN REACH OUT TO 8527714*** OR CAN MAIL AT sh**********a@po*********r.com


Job Location: Gurgaon

CTC- 2.5lpa to 4lpa


What would be the roles and responsibilities


  • Providing complete information about the product to the customer.
  • Solving all product or service related issues of the customers.
  • Preparing the Customer Service Guidelines
  • Keeping a Record of the Customers
  • Giving the right pitch to the potential customers, so they end up buying the product

or availing the services.

  • Keeping a proper record of the customers.
  • Maintaining and updating the information of the customers regularly.
  • Providing the best possible solution to the queries of the customers.
  • Making products and services reports by collecting and analysing the information

provided by the customers.


What we are looking for in a candidate:


  • Should be Confident & Dynamic.
  • Should have a bent towards Sales.
  • Excellent interpersonal and listening skills
  • Good persuasion skill.
  • Should be efficient in converting customer interest into sales.
  • Good negotiation skills.

Desired Skills and Experience-

Fresher or Experience

Ability to communicate effectively Hindi & English language.

Basic computer skills.


What do we offer?

Amazing work culture.

Complete Day shift.

6 Day working

1 Roster off

Unlimited Incentives

Good opportunity for career progression.

GMC- Group medical coverage

Gratuity is paid as per applicable law which is over and above total offered CTC.


Contact Details :- HR Shreya // 8527714*** // sh**********a@po*********r.com


Job Classification

Industry: Insurance
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers

Contact Details:

Company: Policybazaar
Location(s): Noida, Gurugram

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Keyskills:   Communication Skills Telecom Customer Service Customer Support Telecalling Calling Customer Care Empathy

 Fraud Alert to job seekers!

₹ 2.5-4 Lacs P.A

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Policybazaar

Company DetailsPolicybazaar.com