Hiring For Domestic/ International - Customer Service/ Sales
- Policybazaar
- 0 - 4 years
- Ghaziabad
- 11 days ago
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Job Description
Hiring for International/ Domestic - Sales/Customer Service
Location: Gurugram, Haryana
Contact Person: HR Anushika - Whatsapp your resume to 9560061***
About Policybazaar.com
Mission: Make India's billion-plus households financially safe and secure
Values: Fairness to all our stakeholders
Vision: A healthy and well-protected India
PolicyBazaar.com is India's largest insurance marketplace and a leading fintech player globally. It has backing from a host of investors including the likes of Soft Bank, InfoEdge (Naukri.com), Temasek, Tiger Global Management, True North, Premji Invest. The portal started in 2008 with a purpose to educate people on insurance products and has had a significant influence on how insurance is bought in India. It has helped in driving penetration of pure life insurance, health insurance, and such products which were barely bought earlier.
From receiving traffic of 180,000 visitors in 2008, PolicyBazaar.com has come a long way and today hosts over 100 million visitors yearly, and records 10 transactions on its platform every minute. The company collected Rs 3,500 cr of insurance premium in FY19, and is on track to double this figure in FY20. PolicyBazaar.com accounts for nearly 25% of Indias life cover, and over 7% of Indias retail health business. It accounts for roughly half of all internet based insurance purchase in the country.
Group Companies Paisabazaar.com, Docprime, QuickFixCars, Policybazaar.ae, Zphin Visit policybazaar.com to know more about us.
What would be the roles and responsibilities
Providing complete information about the product to the customer.
Solving all product or service related issues of the customers.
Preparing the Customer Service Guidelines
Keeping a Record of the Customers
Giving the right pitch to the potential customers, so they end up buying the product or availing the services.
Keeping a proper record of the customers.
Maintaining and updating the information of the customers regularly.
Providing the best possible solution to the queries of the customers.
Making products and services reports by collecting and analysing the information provided by the customers.
What we are looking for in a candidate
Should be Confident & Dynamic.
Should have a bent towards Sales.
Excellent interpersonal and listening skills
Good persuasion skill.
Should be efficient in converting customer interest into sales.
Good negotiation skills.
Team Player
Quick learner, creative and achiever.
Passionate about work output
Desired Skills and Experience-
SSC or higher education.
Fresher or Experience
Ability to communicate effectively Hindi & English language.
Basic computer skills.
What do we offer?
Amazing work culture.
Complete Day shift.
6 Day working
1 Roster off
Unlimited Incentives
Good opportunity for career progression.
GMC- Group medical coverage
Gratuity is paid as per applicable law which is over and above total offered CTC
Our Recent Awards Over the years
Policybazaar.com has won over 50 awards for its innovative business model, marketing efforts and customer centricity at various forums. Following are some of the prominent ones. We Are An Equal Opportunity Employer At Policybazaar.com, you will be immersed in an exceptional work environment. You will be surrounded by colleagues who are committed to helping each other grow. If youre looking to make an impact, Policybazaar's the place for you.
Interested candidates can share their resume to an***************a@po*********r.com
Or whatsapp to 9560061***
Regards,
HR Anushika
Policy Bazaar
Job Classification
Industry: InsuranceFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer Success, Service & Operations - OtherRole: Customer Success, Service & Operations - OtherEmployement Type: FreshersContact Details:
Company: PolicybazaarLocation(s): Ghaziabad
Keyskills: BPO Customer Service Voice Process Inbound Outbound Customer Relationship Domestic Problem Solving Customer Management Customer Handling
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