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Application Support Engineer - Navi Mumbai @ Clover Infotech

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 Application Support Engineer - Navi Mumbai

Job Description

Role & responsibilities


  • Provide first- and second-line support for enterprise applications and systems.
  • Monitor application performance and respond to system alerts and incidents.
  • 1+ years of experience in application support
  • Strong problem-solving and analytical skills
  • Excellent communication and interpersonal abilities
  • Experience with SQL and database management
  • Troubleshoot and resolve issues related to application functionality, performance, and configuration.
  • Perform application deployments, patching, and upgrades as needed.
  • Maintain technical documentation, FAQs, and knowledge base articles.
  • Act as the liaison between business users and technical teams.
  • Assist with user access and role-based permissions within applications.
  • Participate in application testing, change management, and release cycles.
  • Provide after-hours or on-call support on a rotational basis.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: Clover Infotech
Location(s): Mumbai

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Keyskills:   Linux Application Support SQL L1 Support L1 Product Support Production Support

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Clover Infotech

Clover Infotech Clover Infotech, founded in 1994, is an ISO/IEC 27001:2013 certified comprehensive IT services provider with presence in India, Singapore and the United States of America. We are a Gold partner with Microsoft and have also forged partnerships with SAP, SAS, Splunk, etc.