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Direct Walkin - Domestic Non-Voice Process - Coimbatore @ Hexaware Technologies

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Hexaware Technologies  Direct Walkin - Domestic Non-Voice Process - Coimbatore

Job Description

BPO Customer support (Non-Voice Process)


Direct Walk-in


Job description: Domestic Non-Voice Process


Designation: Executive


Languages Known: English along with any language


Interview Venue: Hexaware Technologies Ltd, Vetrivel Towers,1297, Mettupalayam Road, Coimbatore - 641043


Work Location: Hexaware Technologies Ltd, Vetrivel Towers,1297, Mettupalayam Road, Coimbatore - 641043


Qualification: Any graduate can be considered (arrears can be considered)


Notice period: Immediate Joiners preferable.

* Candidates from Coimbatore location will be preferrable.

Desired Candidate Profile:


  • Demonstrates a strong customer service orientation.
  • Ability to handle difficult or irate customers effectively.
  • Takes responsibility to follow up with customers to ensure their needs and expectations are satisfied and promises are kept.
  • Able to adjust his/her behaviour and communication to accommodate working styles and perspectives of diverse individuals.
  • Only Immediate joiners.
  • Escalates customer issues appropriately and correctly. Demonstrates timely accurate and professional customer service.
  • Should be comfortable working for 5 days with 2 days rotational offs.
  • Demonstrate strong typing skills with a minimum of 25 WPM and 90% accuracy.
  • Handle customer inquiries efficiently and professionally.
  • Resolve customer complaints and issues promptly.

Rounds of Interviews:


  1. HR round (Direct Walkin)
  2. Operations round
  3. Technical Assessment

Contact Person:

Sudharsan


Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins

Contact Details:

Company: Hexaware Technologies
Location(s): Coimbatore

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Keyskills:   Communication Skills English Non Voice Process Chat Support Voice Process Non Voice Bpo Non Voice Chat Process Customer Support Domestic Voice Process Bpo Voice Domestic BPO Domestic Process

 Fraud Alert to job seekers!

₹ 1.75-2 Lacs P.A

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Hexaware Technologies

Hexaware BPS is a unit of Hexaware Technologies Ltd. We are currently staffed at 2000+ people across Navi Mumbai (Mahape) Chennai, Nagpur and US. Ranked 15th in the NASSCOM Top 20 IT Software & Services Exporters from India, we also rank among the Top 20 Best IT employers in India by DQ-IDC fo...