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Chat Support Executive @ BPO

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 Chat Support Executive

Job Description

HELLO JOB SEEKERS

GREETING'S FROM SHININGSTARS ITPL

HUGE OPENING'S FOR CUSTOMER SUPPORT

SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY


Roles And Responsibilities-


1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

2. Overseeing the customer service process.

3. Resolving customer complaints brought to your attention.

4. Establishing a positive rapport with all clients and customers in person.

5. Handling customer concerns and complaints in a timely manner.


HIRING FOR KOLKATA - CHAT SUPPORT :


Graduation is not mandatory.

SALARY- 25 ctc

WORKING DAYS- 6

ROTATIONAL SHIFT

ONE SIDE CAB IN ODD HOURS

QUARTELY BONUS - 2974

INCENTIVES WILL BE BASED UPON PERFORMANCE

INTERVIEW MODE- WALK-IN

INTERVIEW ROUNDS- HR ,OPS & CLIENT ROUND


HIRING FOR LUCKNOW - CHAT SUPPORT :


Graduation is not mandatory.

SALARY- 17 ctc

WORKING DAYS- 6

ROTATIONAL SHIFT

ONE SIDE CAB IN ODD HOURS

QUARTELY BONUS - 2700

INCENTIVES WILL BE BASED UPON PERFORMANCE

INTERVIEW MODE- WALK-IN

INTERVIEW ROUNDS- HR & CLIENT ROUND


HIRING FOR BANGALORE - INBOUND VOICE PROCESS :


GRADUATION IS MANDATORY.

CANDIDATE SHOULD BE FLUENT IN ENGLISH AND HINDI

SALARY- 25K IN HAND

WORKING DAYS- 6

ROTATIONAL SHIFT FOR BOYS

DAY SHIFT FOR GIRLS

SUNDAY FIXED OFF

QUARTELY BONUS - 4065

INCENTIVES WILL BE BASED UPON PERFORMANCE

INTERVIEW MODE- WALK-IN

INTERVIEW ROUNDS- HR ,OPS & CLIENT ROUND


#####INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON BELOW MENTIONED NUMBER- ########

VANSHIKA JAISWAL - 7275337***


#Bpo #customerservice #chatsupport #inbound #voicesupport #customersupport #chatsupport #nonvoice #Chatsupport #BlendedProcess #VoiceProcess #domestic #international #typingspeed #communicationskills #icse #communication #skills #typingskills

#goodcommunication

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Walk-ins

Contact Details:

Company: BPO
Location(s): Kolkata

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Keyskills:   Blended Process Email Support Customer Service Typing Typing Speed Non Voice Process International Non Voice Semi Voice Chat Support Non Voice Bpo Non Voice Email Process Chat Process Communication Skills Backend Process International Process Domestic Process

 Fraud Alert to job seekers!

₹ 1.75-3.75 Lacs P.A

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BPO

Pls call Arvind 9176149292 for more info