The Impact of a Sr. Software Engineer, Developer Experience and Productivity Engineering at Coupa:
We are seeking an experienced Senior Software Engineer to join our innovative Developer Experience and Productivity Engineering team. In this role, you will help architect, build, and enhance our sophisticated AI orchestration platform that leverages Large Language Models and integrates with various Model Context Protocol tools. You'll play a key role in developing capabilities to provide Coupa-specific intelligence through strategic integration of internal systems, knowledge bases, and custom tooling
What You'll Do:
Design and implement AI and MCP tools architecture, focusing on scalability and maintainability
Develop integration mechanisms that allow our AI platform to connect with MCP systems while providing a unified interface
Create and enhance AWS RAG systems to incorporate Coupa's institutional knowledge into AI decision-making
Build secure connectors to internal documentation, systems, and data sources
Implement domain-specific tools that understand Coupa's unique operational environment
Optimise tool selection and execution to ensure efficient LLM interactions
Collaborate with product managers to prioritise and implement features that deliver business value
Mentor junior engineers and contribute to engineering best practices
What You'll Be Working On:
Building a scalable, domain-based hierarchical structure for our AI platforms
Creating specialised tools that understand Coupa's unique environment and operational practices
Implementing secure knowledge integration with AWS RAG and Knowledge Bases
Designing systems that maintain tool manageability while expanding capabilities
Developing contextual awareness capabilities that leverage Coupa's institutional knowledge
Why You'll Love This Role:
Opportunity to work at the cutting edge of AI integration and orchestration
Solve complex technical challenges that have direct business impact
Collaborate with a talented team passionate about AI innovation
Build systems that transform how businesses leverage AI for operational efficiency
Contribute to an architecture that scales intelligently as capabilities grow
Work with the latest LLM technologies and help shape their application in enterprise environments
What You Will Bring to Coupa:
5+ years of professional software engineering experience
Strong proficiency in Python and RESTful API development
Experience building and deploying cloud-native applications, preferably on AWS
Understanding of AI/ML concepts, particularly in the context of LLMs and their applications
Solid knowledge of software design patterns, system architecture, and performance optimisation
Experience with integration of multiple complex systems and APIs
Strong problem-solving skills and attention to detail
Excellent communication skills and ability to explain complex technical concepts clearly
Preferred Qualifications
Experience with AI orchestration platforms or building tools for LLMs
Knowledge of vector databases, embeddings, and RAG systems
Familiarity with monitoring tools like New Relic, observability patterns, and SRE practices
Experience with Jira, Confluence, GitHub, or other DevOps tools and their APIs
Understanding of security best practices for AI systems and data access
Previous work with domain-driven design and microservices architecture
Contributions to open-source projects or developer tools.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Head - EngineeringEmployement Type: Full time