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Support and Maintenance Engineer @ Tietoevry

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 Support and Maintenance Engineer

Job Description

Job Description
Are you looking for a career with a company that both challenge and caresWelcome to Tieto
We are committed to developing enterprises and society through information technology
We believe in openness, independent thinking and in giving our people the freedom to become excellent professionals, We are now looking for a RPG Developer for our Support team, With us you will be responsible for
You will as a Support and Maintenance Engineer be a member of the Support team within the CSU Entra unit part of IRPC
The unit is responsible for delivering Support and maintenance to all of our customers, You will collaborate within the Support team as well as with other colleagues in an international and evolving working environment
Your work will mainly be solving customer support issues focusing on troubleshooting and bug fixing
It will also include developing new features as well as product enhancements based on customer requirements
This will be done based on established practices with focusing on quality and maintainability, Your key tasks will be to manage incoming support requests from our customers and ensure responding to them within agreed SLA
The work will require analytical skills as well as development skills within IBM RPG in order to be able to troubleshoot and develop required fixes, We expect you to have
You should be a good communicator focusing on collaboration both with external clients and within the organization
Experience in RPG Software development is good to have and also a willingness to be a member of a cross functional team working with an agile approach
We appreciate your ability to see the whole picture
Curiosity and willingness to constantly learn new things and ability to experiment to gain new skills and knowledge is also of great importance, In addition to this it is good to have:
A university degree in Engineering IT area
A least 3 years of relevant work experience, Knowledge and experience in: IBM RPG ILE on Power i-platform
Knowledge of financial systems with large transaction volumes
Database knowledge in SQL
Knowledge and experience of Microsoft development platforms or Eclipse, Good experience of working with external customers
Fluent in both written and spoken English
As a person you
You find motivation in doing problem solving and in finalizing your tasks
As a person you have an analytical mindset and with a proactive approach to prevent issues before they occur
You have a drive to get a deep understanding of the software product and platform it runs on
You are a team player, self-motivated and value accountability in yourself and in others, We offer
At Tieto, we promote a healthy work-life balance and a friendly, caring atmosphere with inspiring colleagues
We believe that trust fosters freedom and creativity
Our culture is built on transparency and active sharing a truly open environment, Additional Information
At Tietoevry, we believe in the power of diversity, equity, and inclusion
We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation
?Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity, Diversity,?equity and?inclusion (tietoevry )

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: DBA / Data warehousing
Role: Database Administrator
Employement Type: Full time

Contact Details:

Company: Tietoevry
Location(s): Pune

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Keyskills:   software development writing rpg eclipse

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